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Senior Customer Service Representative Print | Email Job
Employer: CCC Information Services
Employment Type: Employee Full Time
Are you the ONE we're looking for?

If you're...
* Motivated to succeed
* Friendly and customer-focused
* Ready to get out of sales or collections
* Reliable, hardworking and detail-oriented
* Interested in working for one of the best companies in town

...then you might be ONE of the people we're looking for. At CCC Information Services, we're very into the concept of ONE. Our CCC One software for the insurance and collision repair industry is ONE of a kind. Our more than 850 employees across the country make ONE great team. And our Service Center right here in Sioux Falls is ONE of the best places around to work. We hope you'll be ONE of the next hires to join the CCC team.

Position Overview for Senior Customer Service Representative

* Respond to in-bound calls from auto insurance adjusters and vehicle owners requesting additional data be added to their initial vehicle valuation request and provide explanation of valuation methodology
* In addition to responding to in-bound calls, this position also assists with vehicle valuations and quality assurance
* Selected candidate(s) will be trained as a Vehicle Valuation Specialist and perform this function for a minimum of four months before responding to calls

Compensation & Benefits
* $33,000 per year with pay-for-performance merit increases
* Annual Incentive Plan based on corporate and employee performance
* Generous benefits plan available on day one: medical, dental, vision, paid vacation/PTO/holidays, tuition reimbursement, 401(k) plan with company match
* Friendly people and a fun work environment
* Specialized training geared toward your success
Requirements for this position include strong communication skills with an ability to demonstrate negotiation skills, excellent mathematical/analytical and problem solving skills, effective organizational skills with attention to detail and ability to multi-task and communicate effectively.

Contact Information

CCC Information Services

Other Information

Category(s): Customer Service, Insurance, Automotive
Industry: Insurance
Experience Req.: Yes
Degree Req.: Yes
Closing Date: 3/8/2013