Responsible for ensuring a clean and safe environment for all guests, and staff. Daily cleans Casino floor, and all associated support areas as well as back of house. Responsible as directed for project cleaning and all other customer identified needs that are within our level of expertise. Will also be part of a team that provides kitchen cleaning and project cleaning/carpet care in the Hotel. Ultimate responsibility is to ensure the customer is impressed with the cleanliness of our facility, and has an exceptional experience during their time in our facility.
•Provide exceptional guest service to all customers at all times.
•Cleans restrooms multiple times each day including floors and fixtures.
•Cleans all gaming devices, tables and chairs associated with the Casino floor.
•As needed and as directed cleans ash trays and removes trash from the gaming area
•Daily cleans slot bases to remove soils and evidence of use.
•Cleans all associated support areas including back of house offices and restrooms as needed /directed
•Does daily projects as directed and as needed including areas of hotel, kitchen any areas associated with RCGR
•Will provide restorative services when emergencies arise and may need to work alternate hours.
•Cleans dining venues when not in operation including floors, table bases, chairs, wall and ceiling finishes. Is responsible to shore up others cleaning in this area and ensure that it looks new and clean daily.
•Is to be a cohesive part of a service oriented team with a positive attitude that is quality minded and customer focused.
•Will be directed by multiple individuals not always including their direct supervisor and must be capable of self directing and doing what is needed when it is needed.
•Must be courteous, knowledgeable, honest, credible, reliable and respectful of all
Contact and Miscellaneous Information:
Grand Falls Casino Resort
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
Phone: 712.777.7777, ext. 3650
||Janitorial / Cleaning
||Hotel / Resort
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