Diamond Mowers is the leader in roadside vegetation management, offering a full line of industrial mowers, including rotary, flail, and boom mowers, which are designed to fit most makes of tractors, skid-loaders, and construction wheel loaders. The Diamond Mowers family has been innovators in the industry for over 40 years. We manufacture our own parts to ensure quality at every step, and we operate with relentless focus on innovative engineering and premium customer service.
We are currently seeking a Receptionist.
The Receptionist reports to Human Resources and is responsible for the following results:
KRA 1: Excellent customer service is being exemplified at every moment.
KRA 1 Critical Tasks:
1. Telephones are answered courteously and promptly.
2. Customers are greeted in a friendly manner and directed to the appropriate personnel.
3. Customer questions are answered accurately and in a timely manner.
KRA 2: Office tasks are completed accurately and in a timely manner.
KRA 2 Critical Tasks:
1. All necessary filing is completed on a timely basis.
2. Outgoing mail is prepared and sent out every day. Incoming mail is opened, organized, and delivered to the appropriate personnel.
3. Office supplies are ordered for all departments of the company.
4. Work with vendors to ensure office equipment is maintained properly as well as quickly resolving any problems with the equipment.
KRA 3: Accounting department daily tasks are completed accurately.
KRA 3 Critical Tasks:
1. Credit card payments are processed and posted correctly.
2. Prepare daily deposit.
3. Assist with invoice processing and printing.
KRA 4: All other duties are performed as necessary.
An ideal candidate will have:
• At least 1 year office experience
• Excellent multi-tasking skills required
• Exceptional customer service skills
• Excellent organizational and communication skills
• Excellent attention to detail
• Efficient time management a must
• Strong computer skills including Microsoft Office and database data entry (experience in MAS 90 a plus)
Contact and Miscellaneous Information:
Diamond Mowers, Inc.
27134 Parklane Drive
Sioux Falls, SD 57106
||Admin & Clerical, Customer Service