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Customer Service Representative (Sioux Falls, SD)
Employer:
YRC Freight
Location:
Sioux Falls, SD 57105
Employment Type:
Full Time
 
Description:
YRC Freight has immediate openings for:
Full Time Customer Service Representatives
Location: 2801 S Kiwanis Avenue, Sioux Falls, SD 57105

Customer Service Representatives provides courteous, efficient and timely service to customers. Receives telephone calls, answers questions and resolves customer issues.

Starting wage: $13.61 per hour
Full wage after 3 year progression: $19.44 per hour
Customer Service Representatives are covered by a labor agreement and provided full paid Health Care Benefits, Vacation, and Holiday Pay

Responsibilities:
•Receives and processes customer orders, inquires and/or complaints covering services provided
•Requires analysis, judgment and sensitivity to customer needs
•Provides appropriate prices quotes that fit the customer request
•Provides pricing, availability and schedule information
•Researches and obtains resolutions of a variety of customer complaints and issues
 
Requirements:

Requirements:
•High School diploma or equivalent
•2 years or more customer service experience
•Knowledge and experience in PC and Mainframe applications
•Excellent facilitation, communication, interpersonal and organization skills

Preferred Qualifications:
•Prior customer service experience

Interested candidates must apply online at www.yrcw.com/careers/
 
Contact and Miscellaneous Information:
Contact Information
YRC Freight
HR.Help@yrcw.com

Sioux Falls, SD 57105
Other Information
Category(s): Customer Service
Industry: Transportation / Railroad
Experience Req.: Yes
Degree Req.: No
Closing Date: 1/12/2013
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