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Guest Service Representative Print | Email Job
Employer: Best Western Empire Towers
Location: Sioux Falls, SD 57106
Employment Type: Employee FT/PT
The Best Western Empire Towers, a limited service property is now hiring a Guest Service Representative. The shifts we are hiring for are 7am -3pm and 3pm-11pm and will vary depending on the week. Must be willing to train as a backup overnight relief person as well. Applicants must be available to work weekends and holidays. Previous experience is preferred, but not required.

Responsibilities include some of the following:

*Take reservations over the phone.
*Handle confidential information.
*Check guests in and out.
* Wash and Fold laundry during shift.
*Record information during shift in the daily log book and shuttle log.
*Provide local knowledge of Sioux Falls and directions.
*Possess superior customer service skills
*Solve problems in a timely manner.
*Follow company policies.
*Team work to create positive team spirit.
*Time management by using time efficiently.
*Be professional by treating others with respect.
*Demonstrate quality, accuracy and thoroughness.
*Be able to deal with frequent change, delays or unexpected events.
*Able to multi-task.
*Have a flexible schedule.
*Able to lift 40 pounds.
*Stand for long periods of time.


Contact Information

Best Western Empire Towers
Danelle Doop
4100 W. Shirley Pl
Sioux Falls, SD 57106

Other Information

Category(s): Hospitality, Customer Service, Sales
Industry: Hospitality
Experience Req.: No
Degree Req.: No
Closing Date: 6/5/2015