Job Description
TranSource Truck & Equipment is looking to hire a Heavy Equipment Service Advisor at our Sioux Falls branch.
Primary Responsibilities:
- Greet customers and answer phone calls throughout the workday.
- Report to the Service Manager and work closely with the Service Technicians, Parts and Sales Department.
- Schedule service appointments and advise customers about necessary services for routine maintenance.
- Communicate with customers about inspection results, recommend corrective procedures, and prepare work order for needed and approved repairs.
- Prepares a repair order showing time, cost and labor estimates for services needed.
- Check on progress of repair orders throughout the day, to ensure timely completion. Communicate with customer on progress of the job and any additional repairs that are required..
- Maintains high customer satisfaction standards.
- Responsible to keep skills up to date with industry trends, emerging technologies, & dealer standards per OEM.
- Must have heavy equipment background and experience.
Benefits:
- Competitive Compensation Package, Including Salary and Monthly Commission
- Vacation, Sick & Holiday pay from start date
- Health, Dental, Vision & Life Insurance within 30 days of start date
- 401K with Generous Match
Hours: Monday-Friday, hours between 7:30 am - 5:30 pm
Background check and drug test required.
Apply online, stop by and fill out an application at 901 E. 60th Street N. or forward resume and cover letter to: monique.vandenheuvel@transourceusa.com