Grand Falls Casino and Golf Resort
Larchwood, IA
Posted/Updated: 21 days ago
Front Desk Supervisors assist with ensuring the best in customer service for the Call Center, and Front Desk. Front Desk Supervisors are required to handle all guest problems and complaints in a timely and efficient manner while maintaining a positive and helpful attitude. Front Desk Supervisors provide on-going staff training and continue to keep communications between the Hotel Director, Front Desk Manager and front desk staff open and current.
Essential Duties and Responsibilities:
Be a clear thinker, remaining calm and resolving problems using good judgment.
$20.50 with premium pay