Job Description
System of Care (SOC) Coordinator
Location: Pierre, SD *
*This position is based in Pierre but may be required to travel to outlying counties.
Agency: Capital Area Counseling Service
Employment Category: Hourly
Employment Type: Full-time
Starting Wage: $19.10/hr.
Benefits: health, dental, and life insurance coverage; 401K participation; paid holidays; paid YMCA family membership; vacation and medical leave
Perquisites: continued education and certification opportunities; flexible work schedule; supportive team environment that promotes staff wellness and self-care
*CACS is a National Health Service Corps (NHSC) and South Dakota State Loan Repayment Program approved site which can provide opportunities for student loan reimbursement.
Position Description:
The Systems of Care (SOC) Coordinator provides a wraparound approach to services with at-risk youth and their families, as identified by families, school systems, and other community stakeholders.
Duties / Responsibilities:
Understand and adhere to the System of Care model.
Work within a team including client’s family, supports, school, and other community entities.
Utilize culturally responsive approaches in working with diverse populations.
Apply evidenced-based interventions according to the strengths and needs of the youth/family.
Collaborate with school systems and other community partners.
Receive referrals and ensure completion of intake forms.
Complete progress notes and other necessary documentation within Electronic Health Record (EHR) according to agency, state, and federal guidelines.
Assess and assist families with needs across life domains.
Collaborate with families to develop and regularly monitor service plans.
Ensure service plans are driven by the family.
Initiate communication between family, identified supports, and agencies involved.
Coordinate facilitation of service plans across all child and family serving agencies.
Provide case management services, refer, and facilitate access to community services and supports.
Conduct training, outreach, and marketing in support of SOC programming.
Regularly review and assess client’s status with their goals and adjust as needed.
Respond to crisis situations compassionately and appropriately.
Deliver services in home, community, office settings, or wherever necessary to best meet youth/family needs.
Perform other job-related duties as assigned.
Required Skills & Abilities:
Knowledge of mental health services with willingness to further develop skills and understanding.
Adhere to HIPAA guidelines and confidentiality.
Be self-directive while also seeking clinical supervision when appropriate.
Maintain calendars and manage workload effectively.
Demonstrate effective communication and organizational skills.
Establish and maintain effective working relationships with clients and colleagues.
Demonstrate critical thinking and problem-solving skills.
Proficient in computer applications and related technology.
Meet deadlines.
Follow all local, state, and federal laws.
Adhere to agency code of ethics, policies, and procedures.
May provide services in local or surrounding communities.
May need to use personal vehicle for work-related tasks when agency vehicles are unavailable.
Work hours may include some evening and weekend hours.
Must have a valid driver’s license and must provide proof of insurance.
Education & Experience:
Minimum of high school diploma or equivalent, associate degree preferred.
One year experience working with children, such as in a school setting or a case manager role preferred.
Physical Requirements:
Requires periods of moving throughout the office and traveling to other locations within the community/designated coverage area.
Requires periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.