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Sr. Customer Service Representative Print |
Employer: Express Employment Professionals
Location: Sioux Falls, SD 57104
Employment Type: Full Time

Sr. Customer Service Representative

This position is responsible for providing world-class customer service, resolving customer inquiries and providing necessary information.

  1. Manage the specific needs of internal and external customers, including complex 

  2. Document conversations accurately and completely

  3. Maintain content expert knowledge of processes and products, in order to deliver accurate results and explanations

  4. Maintain a good relationship with current and prospective customers

  5. Other duties as assigned.


  1. Schedule: Flexible schedule between 6 AM to 9 PM, M-F

  2. Compensation: $15-$16.50/hr

  3. Benefits: Yes.

1. EXPERIENCE: 3+ years prior customer service experience required, i.e. call center CSR; Prior insurance claims or auto industry experience desired
2. EDUCATION: High School diploma or GED required, college or trade school preferred
3. SKILLS: Analytical, problem solving, organization and effective written and verbal communication skills
4. ATTRIBUTES: Self-sufficient and attention to detail
5. PHYSICAL REQUIREMENTS: Ability to meet physical demands of office position
6. TESTS: Skills, background and drug (at time of interview)

TO APPLY, follow the “Apply Now” link. Alternatively, go to and submit your application or visit us at 434 S Kiwanis Ave, Suite 2 from 8 AM to 5 PM, Monday to Friday. For more information, call (605) 335-2710.

Contact Information

Express Employment Professionals
434 S Kiwanis Ave Suite 2
Sioux Falls, SD 57104
Phone: 605-335-2710 or

Other Information

Category(s): Customer Service
Industry: Professional Services
Experience Req.: Yes
Degree Req.: No
Apply Now
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