ABA Scheduling Coordinator

• LifeScape is seeking a detail-oriented and customer-focused Applied Behavior Analysis (ABA) Scheduling Coordinator to serve as the first point of contact for patients and families seeking Applied Behavior Analysis (ABA) services. This role plays a critical part in creating a positive patient and family experience while coordinating intakes and managing ongoing scheduling needs within the Outpatient Therapy Department. The coordinator works in alignment with LifeScape’s Mission, Core Values, and Person-Centered Practices.

  Key Responsibilities

  • Serve as the primary contact for ABA patients, families, and referral sources requesting services
  • Complete intake paperwork and gather required records to initiate services
  • Prepare all materials for new patients entering the program
  • Maintain and update intake waitlists and client information forms
  • Enter, maintain, and update patient demographics in the EMR
  • Assist with documenting staff trainings and meetings in the EMR to support scheduling availability
  • Collaborate with medical professionals and internal resources to resolve intake and scheduling needs
  • Work closely with billing staff to ensure preservice documentation is requested and approved
  • Create and manage team and client schedules using the master schedule
  • Maintain accurate availability calendars for ABA direct care staff
  • Ensure all ABA databases remain current and accurate
  • Track team and family availability to support efficient scheduling for callouts, vacations, school breaks, holidays, and no-shows
  • Proactively backfill schedules when cancellations or no-shows occur
  • Update client and caregiver files to track cancellation and no-show frequency
  • Assist in preparing reports and developing protocols related to ABA intake and scheduling
  • Complete additional scheduling or administrative duties as assigned
  • Consistently represent LifeScape with integrity, professionalism, and respect

  
  If these daily tasks sound like something you would enjoy, feel fulfilled by, and be good at, then please apply for this opportunity today! 

  We look forward to meeting you!

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program

Why Work for Us?

We are Driven by our Mission

Empowering people to live their best life.

We Have a Vision for our Future

LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation and training of technology-based solutions to improve the lives of people we support.

We Lead with Shared Values

Integrity - Compassion - Respect - Safety & Wellbeing - Fiscal Responsibility - Excellence - Accountability