Job Description
Account Receivable
Diamond Mowers is looking for someone to join our Accounting Team. This position will report directly to the Controller. We are looking for someone who has experience in applying customer payments and solving payment discrepancies. This individual would also like to work with numbers and working with customers on receiving payment.
Key Roles
- Enter and apply customer payments.
- Proactively calling customers that are past due to receive payment.
- Research and solve payment discrepancies and adjust accounts as needed.
- Process credit card payments and credits.
- Manage aged accounts by contacting customers via phone, email and/or fax.
- Working with regional sales managers when customers consistently pay late.
- Print and mail/email monthly statements.
- Email accounts receivable aging to Regional Sales Managers at the end of each month.
Responsibilities
- Invoicing sales orders daily provides evidence that products and services are delivered and establishes the Company’s right to payment.
- Process and apply credit invoices as needed.
- Fax/email invoices to customers when requested within 24 hours.
- Process and apply warranty and Returns Merchandise Authorizations (RMA) credits as needed.
- Maintain customer accounts, including contact info, tax exempt forms, tax coding, and payment terms.
- Manage the process of electronic invoicing and statements.
- Cross-train in other areas of the accounting department, such as accounts payable.
- Recognize and report critical discrepancies and variances in all accounting facets to the Controller/CFO.
- Effectively utilize the Infor CSI system by fully understanding and using all modules to assist with all aspects of business transactions.
- Telephones are answered courteously and promptly.
- Customers are greeted in a friendly manner and directed to the appropriate personnel.
- In-house requests are handled courteously and promptly.
Qualifications
- High School diploma or GED preferred.
- Customer Service or collection experience a plus
- 1-2 years accounting experience (manufacturing and/or general ledger experience preferred)
- Experience in Infor CSI and Accounts Receivable a plus.
Location and Hours:
Location: 60th St
Hours: 8:00-5:00
Days of Shift: Monday-Friday
A full benefits package is available for all full-time employees.
Exhibit Diamond Company Values:
CUSTOMER FOCUSED
- Meeting and exceeding internal and external customer expectations is the responsibility of everyone.
- We are committed to being a World Class organization and the greatest partner to our customers.
- We will listen, support, engage with empathy, our work must drive the success of our internal and external customers and team members.
ACCOUNTABILITY
- We will be responsible for the commitments we make, and the expectations placed on us.
- When we fail, we will own it, learn from it and make the appropriate changes.
- We will act with exceptional integrity in everything we do.
- We will be open to receiving and giving feedback.
TEAM PLAYER
- Teamwork and clear communication are paramount to our success.
- We will seek and provide constructive feedback to one another, work as a collaborator, treat peers with respect and dignity, engage all team members as partners to solve problems and support one another with a positive attitude.
SAFETY
- We believe safety must be at the forefront of all our decision-making.
- We will proactively invest in safe solutions and act consciously every day to keep ourselves, team members and customers safe.
GRIT
- We have the passion, determination and work ethic that gives us the ability to push through, to get to the end goal and recognize the obstacles we have overcome along the way.
- When we tackle a difficult situation, we are determined to never give up and be the best in the industry.
Diamond Mowers is an EEO/AA Employer M/F/Disability/Vet.