Admissions Representative

Job Description

Position Summary

This position is responsible for the recruitment and enrollment of new students to Southeast Technical College (STC) with a focus on an assigned geographic territory and academic programs. The person in this role is responsible for activities and tasks that move students through the admission’s process in a series of steps that include generating prospective students, managing/responding to inquiries, application development, and admissions enrollment. Must meet or exceed established individual enrollment targets. If you have any questions regarding this position, please reach out to Emily Zillgitt, Director of Admissions, at 605-367-4236.

Essential Functions

• Generate Prospective Students:
• Represent STC at recruiting events at high schools, job fairs, and other events
• Accurately communicate admissions requirements, academic programs, transfer information, and student life opportunities
• Prepare and arrange recruiting schedule based on analytical information within the Admissions department and a variety of technology sources
• Provide presentations at high schools, job fairs, and special events
• Create awareness of STCs programs and services to assist with enrollment and financial aid planning
• Record prospective student activity in the admission’s databases, and follow up as needed to move from prospective status to the inquiry process
• Managing/Responding to Inquires:
• Meet with students and parents/families visiting campus
• Accurately communicate/represent admissions requirements, academic programs, transfer information, and student life opportunities
• Use of marketing materials, social media, vendor tools, and individual meetings that effectively generate a new student application
• Assist with special events and activities, both on and off campus
• Build excellent relationships with high school counselors and key influencers to the admissions process
• Measure and assess the inquiry process by the number of prospects applying
• Application Development:
• Provide ongoing communication to stimulate application interest
• Assist with assessments or resources that evaluate the applicant’s qualifications, past experiences, and educational objectives that will generate an application
• Measure and assess by number of applications ready to commit to enrollment/admit for a new school term
• Admissions/Enrollment:
• Monitor applications received and provide timely follow-ups to address incomplete applications
• Continually follow up with applicants/admits/parents/families to maintain relationships and ensure there is an enrollment/registration commitment
• Participate in all first-year events as students register for classes and enter the school term
• Obtain feedback from new students on the recruiting and admissions process
• Adjust feedback items to enhance/improve the admissions process.
• Follow-up with dropped/cancelled students and no shows
• Campus Community:
• Develop and maintain relationships with campus employees and the community
• Participate in staff meetings, work groups, and campus committees
• Participate in Admissions department planning
• Present annual enrollment plan to supervisor
• Perform other duties as assigned

Position Qualifications

• Education: Associate’s degree in Business, Marketing and Sales, Communication, or related field required; Bachelor’s degree preferred
• Experience: Two years prior experience in Enrollment Services, Sales, Marketing, and/or Customer Service
• Other requirements:
• Computer skills: Strong computer skills in Microsoft Office Suite and database management systems. Ability to learn and utilize new software packages and cloud-based technology, and fully functional with online communication tools
• Encourage change and innovative ideas within the organization and assist employees who may need help with adjusting to any changes that occur
• Communication: ability to actively listen and to effectively communicate with others through written and oral communication
• Leadership: ability to make decisions, delegate tasks, be innovative, negotiate, problem solve, build teams through coaching and development, resolve conflicts, hold yourself and other accountable, and work under pressure.
• Business acumen: ability to grasp and understand business concepts and issues that include understanding accounting information, preparing, and managing budgets, and making sound, long-term, organizational development decisions
• Diversity oriented: Ability to collaborate effectively with people regardless of their race, color, religion, sex, national origin, disability, age, sexual orientation, genetic information, or job type
• Strategic planning: ability to develop and achieve short and long-term goals for the organization

Physical Demands and Work Environment

General office environment with standard office equipment available. Lighting and temperature are adequate. Moderate noise levels typical of an office environment due to staff and student conversations and office equipment. Job is sedentary with physical activities normally required in an office environment. Exposure to outdoor weather conditions when traveling to other locations.

Southeast Tech offers a complete benefits package to full-time employees including: health care, Flexible Spending Account, dental care, life insurance, short-term disability insurance, long-term disability insurance, retirement, holidays, paid time off, and sick leave.

To learn more details, click here to visit our Benefits Page.