Job Description
Assistant Director of Operations
Reports to: Director
Role Summary:
The Assistant Director of Operations supports the daily functioning of the center by overseeing classroom operations, staff support, training implementation, and program quality. This role is highly visible, hands-on, and focused on ensuring smooth daily flow, strong teaching practices, and consistent execution of center policies and curriculum.
Operations Duties
Daily Operations
Oversee daily classroom operations to ensure smooth transitions, adequate staffing, and consistent routines
Assist with maintaining staff-to-child ratios throughout the day
Step into classrooms as needed to support staffing, breaks, and coverage
Support opening and closing procedures as assigned
Identify and address operational issues proactively before they escalate
Staff Support & Supervision
Provide daily coaching, guidance, and encouragement to teaching staff
Support lead and assistant teachers with classroom management, transitions, and routines
Observe classrooms and provide real-time feedback aligned with center standards
Assist with onboarding new staff into classroom expectations and daily procedures
Serve as a point of contact for staff questions related to classroom operations
Training & Implementation
Support implementation of center policies, procedures, and best practices
Assist with staff training, modeling, and follow-up to ensure consistency
Reinforce licensing standards and internal quality expectations
Help ensure new initiatives, schedules, and procedures are rolled out smoothly
Program Support
Support curriculum implementation across classrooms
Assist teachers with lesson planning, room setup, and activity ideas
Monitor classroom environments for safety, engagement, and developmental appropriateness
Collaborate with leadership to identify program improvements