Job Description
About Hillcrest
Hillcrest Golf & Country Club is a semi-private, 18-hole championship course with a full-service dining, lounge, and event facility serving members, guests, and the Yankton Community.
Position Summary
The Assistant GM supports the GM in daily club operations, staffing, financial performance, service standards, events, F&B, and the overall member expereince. This role provides visible clubhouse leadership, coordinates across departments, and helps ensure Hillcrest operates with professionalism, consistency, and a member-first culture.
Key Responsibilites
- Club Leadership: Support the GM in daily operations, service standards, issue resolution, and manager-on-duty covereage.
- Department Coordination: Work with golf, grounds, kitchen, service, and admin teams to align schedules, events, communication, and member services.
- F&B: Oversee dining, lounge, bar, banquet, and golf-event service while maintaining quality, efficiency, inventory, purchasing, and cost controls.
- Staff Management: Recruit, train, schedule, coach, and hold clubhouse service staff accountable to hospitality and performance expectations.
- Financial and Admin Support: Assist with budgets, labor planning, revenues, expenses, vendor realtionships, reporting, policy compliance.
- Member and Event Expereince: Plan and execute meber events, toutnaments, outings, banquets and private functions,while responding professionally to member and guest needs.
Job Requirements
Qualifications
Hospitality, club, restaurant, resort, event revenue, or related, operations management experience.
Proven ability to lead teams, manage schedules, train employees, coach performance, and maintain accountability.
Working knowledge of F&B operations, cost controls, POS systems, inventory purchasing, labor planning, and events.
Strong judgement, communication, cross-department coordination, and member service skills.
Ability to serve as manager on duty and represent the club professionally in the GM absence.
Ability to work weekends, holidays, and seasonal golf-event schedules as needed.
South Dakota alcohol server or manage certification, or ability to obtain certification within an appropriate amount of time.