Job Description
Qualifications
*A minimum of 3 years' previous Housekeeping department leadership experience, to include successful management of a large staff and focus on exceptional guest service
*Previous experience in executing against operating budgets, with an established history of meeting or exceeding established financial objectives
Tech savvy, with proficiency in Microsoft Office programs
Demonstrated success in collaborating with diverse organizational functions to accomplish common goals
Exceptional service orientation, with keen ability to focus and deliver on guest needs
Reliable and responsible character, with exceptional follow up and attention to detail
Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction
Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
Schedule flexibility and ability to work extended and/or irregular hours to include nights, weekends and holidays
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Must be able to stand, sit, or walk for an extended period of time
supervisory or managerial role experience preferred
Maintain on-going communication with hotel department heads regarding the specific and overall condition of rooms and public spaces
Perform other duties as needed and as directed by General Manager, Assistant General Manager, Chief Engineer, Sales Director and other leadership team members
Bi-lingual would be a plus.
Experience with Quore, Opera and IHG standards preferred but not required.