Automotive BDC Receptionist

Job Description

At Sioux Falls Ford, we believe that building strong relationships is the foundation of our success, in an environment where each of us feels like a valued member of the team. We are seeking ladies and gentlemen that can build and sustain relationships with our guests for life!

Responsibilities

• Manage large amounts of inbound calls in a timely manner.
• Identify customers’ needs, clarify information, relay the customer to the appropriate party/department.
• Build sustainable relationships and engage customers by taking the extra mile.
• Attend Training Sessions and Meetings as required.
• Performs other duties as assigned.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.

Qualifications

• Excellent telephone, writing and typing skills.
• Strong computer and internet skills, including Microsoft Office suite.
• A desire and ability to work in a performance and process driven environment.
• Strong organizational and time management.
• Professional appearance and work ethic.
• Self-starter and self-motivator
• Bilingual a PLUS!

BENEFITS AVAILABLE TO FULL TIME EMPLOYEES 
•  Health Insurance (Including Wellness Benefit) 
•  Dental and Vision Insurance 
•  Life Insurance
•  401(k) with company matching after one year of service 
•  Section 125 FLEX Account 
•  EAP - Employee Assistance Program
•  Paid Vacation, Holiday, and Personal Time 
•  Discounts on vehicles, service & parts – including immediate family members