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Automotive Service Advisor

Graham Tire

Sioux Falls, SD

Posted/Updated: Today

Job Description

Join Our Team at Graham Tire in Downtown Sioux Falls, SD!

Are you a customer service-oriented individual with a passion for the automotive industry? Do you have excellent communication skills and a strong attention to detail? If so, we may have the perfect opportunity for you as an Automotive Service Advisor at Graham Tire in Downtown Sioux Falls!

Responsibilities:

  • As an Automotive Service Advisor, you will be the face of our service department, providing exceptional customer service to every client who walks through our doors.
  • You will be responsible for listening to customers' concerns, documenting their vehicle's issues, and recommending necessary automotive repairs and maintenance services.
  • Furthermore, you will communicate effectively with our team of technicians to ensure that all work is completed in a timely and efficient manner.
  • As an Automotive Service Advisor, you will also play a vital role in educating customers on the importance of regular vehicle maintenance and explaining the benefits of our products and services.
  • Additionally, you will be responsible for accurately estimating the cost of repairs and obtaining necessary approvals from customers before any work is performed.

Qualifications:

  • Must possess a valid driver's license.
  • Previous experience as an Automotive Service Advisor or in a similar customer service role is preferred but not required.
  • Effective communication skills and the ability to interact professionally with customers and team members.
  • A passion for the automotive industry and a willingness to learn about new products and services.
  • Punctuality, attention to detail and the ability to multitask in a fast-paced environment.
  • Excellent problem-solving skills and the ability to think on your feet to provide quick and effective solutions for customers' needs.
  • Must be capable of lifting 60 pounds. Frequent bending, carrying, lifting, pushing, standing, stooping, and walking.

Benefits:

  • This is full time Monday - Friday job with occasional Saturdays.
  • Operating hours are Mon-Fri 7:30am-5:30pm and Sat 9:00am-1:00pm.
  • Competitive compensation with additional commissioned and overtime, 401k, paid time off, sick leave, healthcare (including free dental).
  • Opportunities for advancement within the company.
  • A supportive team environment where your input and ideas are valued and encouraged.
  • Access to ongoing training and development opportunities to enhance your skills and knowledge in the automotive industry.
  • Employee discounts on tires and services offered at Graham Tire.
  • A rewarding career where you can make a positive impact on our customers and their vehicles.

Apply Today to Join Our Team as an Automotive Service Advisor at Graham Tire in Downtown Sioux Falls, SD!