Job Description
Join Our Team as an Automotive Service Assistant!
Salary: Starting at $15 per hour
Employment Type: Full-time
Are you passionate about automobiles and providing exceptional customer service? We are seeking dedicated individuals to join our dynamic team in the service department! As an Automotive Service Assistant, you'll play a crucial role in ensuring our customers have a smooth and positive experience with their automotive needs.
Responsibilities:
- Customer Assistance: Greet and assist customers in a friendly and professional manner. Listen to their automotive concerns and guide them through the service process.
- Communication: Effectively communicate with customers to understand their needs, explain services, and provide updates on the status of their vehicles.
- Coordination: Work closely with the service team to ensure efficient scheduling of appointments and timely completion of services.
- Documentation: Maintain accurate records of customer interactions, service transactions, and vehicle information.
- Problem Resolution: Address customer inquiries and concerns promptly, seeking resolutions to ensure customer satisfaction.
- Team Collaboration: Collaborate with technicians, service advisors, and other team members to deliver high-quality service.
Qualifications:
- Previous customer service experience is a plus.
- Passion for automobiles and a basic understanding of automotive terminology.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask in a fast-paced environment.
- Willingness to learn and adapt to new processes and technologies.
Benefits:
- Competitive starting salary of $15 per hour.
- Full-time employment with opportunities for career growth.
- Training and development programs to enhance your skills.
- Employee discounts on automotive services.
- Positive and collaborative work environment.
- Comprehensive benefits package, including medical, dental, and vision insurance, life insurance, a 401(k) retirement plan, employee stock ownership, and a wellness program.
If you are enthusiastic about cars, dedicated to customer satisfaction, and ready to embark on a rewarding career in the automotive industry, we want to hear from you! Join us in providing excellent service and building lasting relationships with our valued customers.
Join us and drive your career forward!