Job Description
An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.
We are looking for a positive, passionate, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.
Starting wages: $20.00 hourly
POSITION SUMMARY:
The primary focus for a concierge is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.
ESSENTIAL DUTIES:
- Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location
- Control service traffic flow, parking and assist with loaner vehicles as needed.
- Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot
- Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
- Conduct business in an ethical and professional manner
- Assist with various assignments
- Performs other duties as assigned
ADDITIONAL RESPONSIBILITIES:
- Maintain professional appearance in accordance with the employee handbook
- Maintain an organized, safe, and clean work environment
- Expected to attend service meetings, if required
- Expected to arrive to work on time and work required shift
- Follow instructions from supervisor
- Interact effectively with co-workers
- Receive feedback from supervisor in a positive manner
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Work experience within the related job duties assigned; dealership experience preferred.
- Demonstrates knowledge in the area of duties assigned
- Understand the importance of and maintain confidentiality
- Understand and follow work rules, policies, and procedures