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Banquet Servers - Full-Time / Part-Time Positions

Holiday Inn City Centre

Sioux Falls, SD 57104

Posted/Updated: 7 days ago

Job Description

 

As a Banquet Server, you play a key role in delivering exceptional service during various events hosted by the hotel. Your attention to detail, excellent customer service, and ability to work efficiently in a fast-paced environment will ensure a positive guest experience.

Responsibilities:

Event Preparation:

  • Assist in setting up banquet and event spaces according to event orders and diagrams.
  • Ensure all necessary equipment and amenities are in place prior to the start of the event, such as water pitchers, glasses, utensils, and centerpieces. 

Service Execution:

  • Communicate with guests with a friendly and professional demeanor.
  • Serve food and beverages to guests according to established protocols.
  • Monitor guests to anticipate needs and respond to requests in a timely and courteous manner. 

Professionalism:

  • Maintain a polished appearance and adhere to the hotel's uniform and grooming standards.
  • Handle challenging situations with tact and composure, seeking assistance from supervisors when necessary.
  • Communicate effectively with supervisors, colleagues, and guests to ensure seamless service.

Cleanliness and Hygiene:

  • Adhere to food safety and sanitation guidelines.
  • Clear tables efficiently and discreetly during the event, removing used dishes and utensils.
  • Assist in post-event cleanup, ensuring event spaces are left in a tidy condition.

Flexibility:

  • Adapt to changes in event plans or last-minute requests, demonstrating flexibility and a willingness to assist in various capacities.

Teamwork:

  • Work collaboratively with kitchen staff, bartenders, and other team members to ensure smooth and coordinated service.
  • Attend pre-event briefings to review event details and expectations. 

Interested candidates please apply at the Holiday Inn City Centre, downtown Sioux Falls at 100 West 8th Street. Applications are located at the front desk or send a cover letter and resume to linda.clauson@sfcchotel.com for consideration.

Job Requirements
Excellent customer service skills and the ability to work well in a team
Strong communication skills, including the ability to understand and follow instructions
Physical stamina to stand for extended periods, lift heavy trays, and move quickly between tasks
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Holiday Inn City Centre
Linda Clauson
,
605-339-2000

 

Join us at the Holiday Inn City Centre to enjoy the many benefits of being an excellent employee! Full time staff (30 hrs/week or more) are offered full benefits after 60 days of employment- health, dental, vision and life insurance! Long term care insurance is also offered to FT staff. All staff FT and PT receive additional incentives to work here: ** Amazing employee room rate discounts to stay at our Holiday Inn hotels and stay at our 9 other sister facility hotels with IHG when you travel etc. Friends and Family can also go online and book rooms to receive a discount. ** Food discount- staff who work here receive a 40% food discount on all meals and if you bring in family/friends to dine you receive 25% off! We provide uniform shirts/jackets so less expense for the employee. ** Annual increases for great job performance. ** Fun, lively work environment where you will feel like a part of the Holiday Inn City Centre family!