Job Description
Join Our Team as a Billing Supervisor at Orthopedic Institute in Sioux Falls, South Dakota!
Are you looking for an exciting opportunity to lead a team and play a pivotal role in the business operations of a thriving orthopedic practice? If so, we have the perfect position for you! We are currently seeking a dedicated and experienced Billing Supervisor to oversee our billing department at Orthopedic Institute in Sioux Falls, South Dakota.
The Billing Supervisor is responsible for leadership, supervision, and performance of the billing (insurance and patient collections, insurance appeals, payment posting, refunds), credentialing, coding, and medical records functions. This position achieves results primarily through direct supervision of the Billing Lead and the Coding Lead, as well as direct oversight of credentialing and medical records staff. The Billing Supervisor ensures regulatory compliance, accurate billing and credentialing processes, effective coding, and secure management of medical records while supporting the strategic objectives of the revenue cycle functions.
Key Responsibilities:
Supervise and mentor Billing Lead and Coding Lead; provide leadership, guidance, and support to ensure departmental objectives are met, and performance expectations are achieved.
Provide direct oversight of Credentialing and Medical Records staff, ensuring timely, accurate, and compliant operations in these areas.
Ensure Billing and Coding Leads manage the daily workflow, staff scheduling, training and quality assurance, for their respective teams.
Set clear departmental goals and performance metrics for billing, coding, credentialing, and medical records; monitor progress using regular reports and dashboards.
Develop, review, and update policies and procedures for all supervised departments to maintain compliance with evolving regulations, payer requirements, and internal standards.
Collaborate with leads to address operational challenges, resolve escalated issues, improve collection rates, clean claim submissions, denial resolutions, and coding accuracy.
Monitor key performance indicators including accounts receivable, net collection rate, days in A/R, clean claims rates, denial rates, non-contractual adjustments, and appeal outcomes, coding accuracy, credentialing turnaround times, regulatory compliance, and patient satisfaction metrics.
Qualifications:
Minimum 3–5 years' experience in medical billing, coding, revenue cycle management, or related roles, including supervisory or team lead responsibilities REQUIRED. Formal education in a related field is a plus.
Deep knowledge of revenue cycle operations: medical billing (insurance and patient collections), insurance appeals, payment posting, coding, credentialing, and medical records requirements.
Thorough understanding of coding systems (ICD-10, CPT/HCPCS), credentialing and payer enrollment processes, medical record management, and regulatory compliance standards (HIPAA, OIG, Medicare/Medicaid).
Demonstrated ability to manage and develop staff through leads; strong delegation, coaching, and team-building capabilities.
About Orthopedic Institute:
Orthopedic Institute is the largest independent orthopedic practice in the state of South Dakota, with a team of 21 physicians specializing in various orthopedic sub-specialties. We are dedicated to providing the highest quality of care to our patients, utilizing the latest technologies and treatment options to help them achieve optimal health and functionality.
At Orthopedic Institute, we believe in fostering a collaborative and supportive work environment where every team member is valued and encouraged to reach their full potential. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.
If you are a motivated and experienced billing professional looking to take the next step in your career, we invite you to apply for the Billing Supervisor position at Orthopedic Institute in Sioux Falls, South Dakota. Join us in making a difference in the lives of our patients and the community we serve!