Job Description
Clubhouse Grille & Morningside Event Center General Manager
GENERAL PUPOSE OF THIS POSITION:
-The General Manager is responsible for overseeing the day-to-day operations of the Alcester Clubhouse Grille and Morningside Event Center, ensuring profitability, exceptional service, and efficient operations
-To oversee the Clubhouse Grille/Event Center in a manner that promotes the business and increases revenue consistently while staying in budget
-Personnel are asked to come to work each day looking for ways to make the Clubhouse Grille & Event Center look nicer, neater, cleaner, and more organized and in good repair
SCOPE OF THIS POSITION:
-Oversee daily operations of the full-service restaurant, bar, and event center.
-Coordinate activities with the golf course superintendent during the golf season to ensure seamless operations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
-Recruit, train, schedule, and manage servers, bartenders, and cooks.
-Foster a positive work environment that promotes teamwork and high performance.
-Monitor and ensure compliance with health, safety, and sanitation standards.
-Track and manage inventory levels for the kitchen and bar, ensuring accuracy and consistency in ordering.
-Market and coordinate events for up to 275 guests, including weddings, banquets, and corporate events.
-Work closely with clients to ensure successful event planning and execution.
-Work closely with Lead cook on ordering food and maintaining appropriate inventory
-Maintain facility social media
-Collect golf course membership dues, cart space rentals and all other fees
-Assist the staff whenever needed
-Transfer all monies to city office in a timely manner
-Coordinate community-based activities, fundraisers, etc.…
KNOWLEDGE, SKILLS AND PERSONAL ABILITIES:
KNOWLEDGE:
-Proven experience in hospitality or food service management, including experience with full- service restaurants, bars, and event planning.
-Knowledge of inventory management, marketing, and revenue generation.
-Knowledge of small office equipment, Microsoft office suite, Square POS
-General knowledge of budgeting and revenue/expense benchmarks
SKILLS:
-Strong leadership, organizational, and interpersonal skills.
-Ability to greet & treat customers professionally
-Ability to maintain a cash drawer
-Ability to handle conflict resolution according to personnel manual and city policy and ordinance
PERSONAL ATTRIBUTES:
-Treat the General Public with Respect
-Self-Motivated
-Strong Time Management Skills
-Maintain the Integrity of City Information & Property
WORKING CONDITIONS:
PHYSICAL DEMANDS:
-Be able to lift up to 25 pounds
-Be able to work in outdoor conditions both heat & cold
-Be able to walk long distances
-Be able to stand for long periods of time
ENVIRONMENTAL CONDITIONS:
-Extreme weather conditions (heat & cold)
MENTAL DEMANDS:
-Maintain Calm in Crisis situations
-Self-Driven / Self Motivated
-Ability to operate a cash register, make change, run credit cards for transactions
-Ability to maintain focus on several projects happening simultaneously and completing all that are started
SPECIAL CERTIFICATIONS/QUALIFICATIONS:
-SERV safe certification required or will need to be obtained within 60 days of employment
-Experience in restaurant management, event planning, and/or marketing a plus
Availability/Benefits:
-Ability to work flexible hours, including evenings, weekends, and holidays as needed.
-Hourly wage dependent on experience
-City-paid health insurance for the employee.
-Dental and vision insurance available.
-Participation in the South Dakota State Retirement System, with a 6% city match.