Collision Center Estimator

Job Description

Every team member at Abra Auto Body and Glass is critical to our success, Our promise is to keep delivering the same award winning service and value that our community has come to expect from our facility through the years. We will work to ensure you have a long and successful career with us.

RESPONSIBILITIES:

• Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with body shop manager.
• Contacts customers upon receipt of parts and schedules work in a timely and efficient manner.
• Gives accurate promised times and notifies customers immediately of any changes or delays.
• Performs a quality control check and inspects each vehicle after repairs are completed.
• Completes and closes all repair orders and files repair orders and related documents.
• Verifies insurance payment, rental authorization, and balance due prior to release of vehicles.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
• Prepares insurance forms to indicate repair cost estimates and recommendations.

Qualifications and Professional Attributes

• A people-focused mindset and a passion for providing great customer service
• Professional appearance and work ethic
• Strong organizational and time management skills
• Carry a personality of empathy and be a problem solver
• Able to learn and successfully navigate collision repair specific computer software, including estimating management and vehicle information provider software
• Valid driver license

Benefits Available:

• Health Insurance (Including Wellness Benefit)
• Dental and Vision Insurance
• Life Insurance
• 401(k) with company matching after one year of service
• Section 125 FLEX Account
• EAP - Employee Assistance Program through Avera
• Paid Vacation, Holiday, and Personal Time
• Discounts on vehicles, service & parts – including immediate family members