Community Relations Clerical - Class III - 1.0 FTE at Instructional Planning Center

Job Description

We want YOU here!

Be the Difference as a Community Relations Clerical!
Join a team that values connection, organization, and outstanding service. In this role, you'll provide essential support to keep our Community Relations and Education programs running smoothly. If you're detail-oriented, enjoy helping others, and want to make a positive impact, this is your opportunity to shine!

REQUIREMENTS

EDUCATION LEVEL:

Minimum of two-years post-secondary training or equivalent experience in clerical/accounting, marketing, and/or communication related fields.

EXPERIENCE DESIRED:

One year minimum of office experience (3 years preferred). Computer competency in word processing, spreadsheets, and data entry. "Creative eye" is a plus.

PHYSICAL REQUIREMENTS:

Constant hand-eye/mind-eye coordination, hearing; intermittent keyboarding, use of wrists, hands, fingers, speaking, typing, and writing. Frequent filing, sitting, standing, and walking.

OTHER REQUIREMENTS:

Demonstrated customer-service focus with the ability to effectively communicate with verbal written skill; problem-solving, decision-making, quick-thinking and working as a member of a team are a must. Strong organizational skills, attention to detail, and efficiency required. An ability/willingness to develop creative materials to support the work of the Community Relations department.

ESSENTIAL FUNCTIONS & DUTIES

1. Provides clerical support for Community Relations/Community Education staff.
2. Lead receptionist providing customer service by telephone, email and in person to Community Education customers.
3. Records and maintains Community Education database, registrations and class lists, coordinates emails/mailings.
4. Assists with Summer School registration process, including enrollments and payments.
5. Maintains confidential student/customer information.
6. Obtains and awards bids for District-wide and zip code-specific mailings.
7. Audits Time Management Payroll system for Community Relations/Community Education staff including attendance, leaves, Workers Comp, and Physicians statements.
8. Maintains department fiscal accounts (Enterprise Fund and IPC T&A for refunds and other authorized payments), designates appropriate cost center for billing and accounts receivable processing.
9. Coordinates purchase orders/requisitions, prepares expense vouchers for payment, orders materials and supplies for department and classes, and serves as back-up to department specialists.
10. Works with internal auditor to assure Community Education receivables process conforms to required guidelines
11. Monitors budget, creating quarterly and annual revenue/expense reports. Tracks past due accounts.
12. Coordinates department processes related to Human Resources.
13. Maintains communication with and between specialized software companies (WorldPay remote server) to meet PCI compliance and other information security requirements.
14. Completes various forms, paperwork, and record-keeping as required by District policy and procedures.
15. Manages ComEd customer satisfaction survey results to determine future class offerings.
16. Assists with mass communication software to troubleshoot system errors.
17. Assists with rental contracts/agreements, fields questions, and serves as liaison per Policy KF/KF-R Staff/Community Use of School Facilities.
18. Performs other duties as assigned.

View the complete job description here: Community Relations Clerical

PAY INFORMATION

Level KX, starting at $23.23 per hour

Pay Day: Last working day of each month.

HOURS & FTE

Monday through Friday, 8:00am to 5:00pm with a 1-hour unpaid break

Summer Hours: Monday through Thursday, 7:00am to 5:30pm with a 30-minute unapdi break

1.0 FTE, 40 hours per week, 12 months

CALENDAR
2025-2026 12 Month Classified Staff Calendar

BENEFIT INFORMATION
Benefits (only for positions 20 hours per week or more)

CURRENT DISTRICT EMPLOYEES

All current District employees interested in applying must complete an application.

If you are currently a Clerical with the District, you must inform your current administrator in writing of your transfer request per the Clerical Working Agreement, Article 21.02.

Post-Offer Criminal Background Check Required
Relay Services for Deaf or Hard of Hearing: Dial 711, then the desired number

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