Customer Relations Representative

Job Description

DakotaPost offers a stable, friendly atmosphere to work in and will reward your pleasant and positive attitude. You will work with customers to answer their inquiries, questions, and help resolve problems. 

Your primary focus will be new customer sign ups and answering inquiries via telephone, in-person or email about membership for DakotaPost services.  You will be responsible for keeping management and co-workers aware of customer problems, complaints, requests, etc. 

Ideal applicant can think quickly, adapt to change, is a good problem solver, have solid communication skills and the ability to work well with others. 

DakotaPost offers a full benefit package to include:  Health insurance, dental insurance, vision insurance, AFLAC policies, Simple IRA, and paid time off.

Job Requirements

New customer signups

Responsible for answering telephone, in-person or email inquiries about membership in DakotaPost services.

Responsible for keeping management and co-workers aware of customer problems, complaints, requests.

Responsible for cross-training on the licensing and registering services DakotaPost provides.

Cross-training to do some administrative duties for to mail processing department.

Must be able to pass a thorough background check to perform fingerprinting duties.