Job Description
Worthington Ag Parts is looking for a full time Customer Service Representative / Purchasing Clerk to join our team of professionals at our corporate office in Sioux Falls, SD. Must be self-motivated with the ability to multi-task and work independently.
Duties and Responsibilities:
- Daily contact with sales staff
- Process daily parts requests (orders) from various Worthington Ag Parts locations
- Enter/submit purchase orders via phone, fax, e-mail or on-line orders for the above mentioned parts
- Process monthly stock orders for the stores
- Track all purchase order exceptions (i.e. product availiability, shipping errors, shipping damage claims, billing errors, etc.)
- Monitor price discrepancies between purchase order price and invoice price. Make adjustments when necessary
- Update vendor price files and retail prices as necessary
- Assist in new part set-up where needed
- Assist in inventory allocation as needed
- Review weekly the return parts list, request RGA's if necessary
- Review monthly the open purchase order report. Follow up with vendors where necessary
- Other duties as assigned
Key Competencies:
- Oral communication skills to communicate effectively with vendors, staff and customers
- Problem analysis and assessment
- Ability to maintain a high level of accuracy in preparing and entering information
- Attention to detail, good organizational skills, and job task prioritizing
- Computer literacy and keyboarding
- Ability to multi-task while remaining efficient and accurate
- Self-motivation, good work ethic, and ability to work well with others
Credentials and Experience:
- GED or high school diploma - prefer previous related experience
- Knowledge of accounting, data and administrative management practices a plus
- Knowledge of accounting and inventory procurement from a retail or wholesale side of business a plus
- Proficient with Word, Excel, Microsoft Outlook and general data entry skills
- Demonstrate attention to detail and accuracy
- Able to multi-task
Full time benefits including medical, dental, vision, 401k, flexible spending, paid vacation and holidays.