Job Description
Join Our Team as a Data Analyst – Sioux Falls, SD
Are you a data-driven problem solver who enjoys turning complex information into impactful insights? Do you thrive in a fast-paced environment where technical expertise meets real-world results? If so, Direct Data Management is looking for a Data Analyst to join our growing team.
As a Data Analyst, you’ll be at the heart of our data operations—creating dashboards, analyzing trends, and supporting internal and client teams with clear, actionable reporting. Your work will directly impact the way we deliver service, solve problems, and drive business performance.
About Direct Data Management
Direct Data Management is one of the four divisions of Direct Companies, alongside Direct Automation, Direct Design & Fabrication, and Workplace. Our focus is helping businesses unlock the power of their data. Whether it’s real-time reporting, system integrations, or process improvement—our team transforms raw information into meaningful insights.
At Direct, we believe in delivering results through technology while staying rooted in our core values: Safety, Customer Focus, Security, and Integrity.
What We’re Looking for in a Candidate:
Experience creating and maintaining interactive dashboards and data reports using multiple data sources
Strong ability to analyze, interpret, and communicate data trends
Proficient in documentation, technical tooling, and data organization
Excellent communication and teamwork skills
Ability to resolve client issues efficiently, whether independently or in collaboration with others
A mindset for continuous improvement and collaboration across departments
Key Responsibilities:
Build and manage rich, interactive dashboards and reports for clients and internal teams (22% impact)
Respond to and resolve customer issues in a timely and collaborative manner (15% impact)
Continuously improve communication and collaboration with team members and clients (13% impact)
Document activities and leverage technical tools for tracking and improvement (10% impact)
Support the research, design, and development of service delivery improvements (9% impact)
Develop and apply technical expertise to support client and team solutions (9% impact)
Participate in process improvements and operational enhancements (7% impact)
Collaborate across teams to improve effectiveness and knowledge sharing (7% impact)
Identify new tools and technologies that improve overall performance (4% impact)
Key Performance Indicators (KPIs):
Report accuracy and dashboard usability
Timeliness of customer issue resolution
Team and client feedback on collaboration and support
Efficiency in documentation and use of technical tools
Contribution to process improvements and system enhancements
General Benefits Offering:
At Direct Data Management, we reward innovation and ownership. Team members enjoy:
Competitive compensation
Health, dental, and vision insurance
401(k) with company match
Paid holidays and generous PTO
Flexible work schedule and collaborative culture
Ongoing professional training and development
Why Join Us?
As a Data Analyst, you’ll be part of a team that’s passionate about technology, improvement, and impact. You'll have the opportunity to grow your skills, work across departments, and make a real difference in how our clients and teams use data to succeed.
Apply Today and Help Build What’s Next.