Job Description
Front Desk Patient Support - Full-Time
Experience preferred but not required
Wiseman Endodontics | Sioux Falls, SD
applytowisemanendo@gmail.com
Join a Practice Where Excellence Meets Compassionate Care
Wiseman Endodontics is a specialty dental practice known for clinical excellence, exceptional patient comfort, and a calm, compassionate approach to care. We are looking for a dependable, friendly, and detail-oriented Front Desk Patient Support Coordinator to join our team and help create an outstanding experience for every patient who walks through our doors.
This role is ideal for someone who enjoys helping people, staying organized, communicating clearly, and being part of a close-knit healthcare team. Experience in a dental, medical, or patient-care setting is preferred, but not required. We are willing to train the right person who brings a strong work ethic, a positive attitude, and a desire to grow.
What You’ll Do
As a Front Desk Patient Support Coordinator, you will help support the daily flow of the practice while making patients feel welcomed, cared for, and informed.
Responsibilities Include:
Patient Welcome & Support
Create a calm, friendly, and professional first impression for patients and visitors.
Phone & Patient Communication
Answer phone calls, assist patients with questions, communicate clearly, and help coordinate patient needs throughout the day.
Scheduling & Appointment Coordination
Schedule, confirm, and manage appointments to help keep the day running smoothly.
Patient Intake & Checkout
Collect and update patient information, process payments, assist with forms, and support a smooth checkout process.
Administrative Support
Assist with insurance-related information, verify documents, prepare reports and letters, scan and file records, and maintain organized patient documentation.
Referral & Office Coordination
Communicate with referring dental and healthcare offices, support the clinical team, and help keep the reception area clean, organized, and welcoming.
Patient Experience
Look for ways to make each patient’s visit feel easier, calmer, and more supported.
Why You’ll Love Working Here
We value professionalism, kindness, teamwork, and doing things well. Our practice is committed to supporting both our patients and our team.
Compensation & Benefits
Very competitive pay based on experience
6 Paid Holidays + PTO
Uniforms provided
Medical Insurance - $375/month premium contribution, eligible after 60 days
Dental Insurance - $65/month premium contribution
$200/month Health Stipend
CPR certification provided
Celebrate birthdays & anniversaries with your favorite dessert
$100/year Kindness Budget for team snacks, coffee, etc.
Long-Term Benefits After 1 Year
401(k) Profit Sharing with 3% Safe Harbor Contribution
Cash Balance Defined Benefit Plan, 2% annual contribution
Aflac Supplemental Insurance, $50 monthly stipend
Who We’re Looking For
We care deeply about character, reliability, and attitude. The right person for this position will be:
- Friendly, compassionate, and professional
- Comfortable speaking with patients by phone and in person
- Detail-oriented, organized, and accurate
- Able to multitask while maintaining a calm and helpful attitude
- Dependable, consistent, and team-minded
- Coachable and willing to learn
- Excited to grow personally and professionally in a healthcare environment
Ready to Apply?
If you are looking for a meaningful role where you can help patients feel cared for, supported, and heard, we want to meet you.
Submit your resume through the site where you found this job posting.
Questions or want to ensure we receive your application? Email us directly at applytowisemanendo@gmail.com