Job Description
Company Overview
44i Digital is a digital marketing company that has been recognized as one of America’s fastest growing privately owned companies by Inc 5000. We work with local businesses, media companies, advertising agencies and other organizations that want to leverage themselves as a digital marketing company.
Summary of Role
We are seeking a skilled professional to join our 44i Digital team, with the focus being on strengthening our business relationships with our business partners. This role will include being able to help with strategic planning, client management as is ideal for someone who wants to have a solid foundation of being able to have digital conversations with client engagement. This individual must have exceptional skills in client-facing roles and you will have an important role of coordinating digital campaigns among the clients we work with and our digital team. We must provide client satisfaction and clear communication.
Responsibilities
- Client Relationship Management
- Serve as the main point of contact for assigned clients
- Understand the client goals and digital needs
- Maintain ongoing communication and provide strategic advice with the assistance of the digital team
Collaboration and Coordination
- Be a liaison between the client and internal teams (social, digital, creative, accounting)
- Help ensure projects are delivered on time and within the scope of work
Project / Campaign Organization
- Work with internal teams to deliver campaigns on time – this may require assisting in working with client to get the assets needed for campaigns to start on time and achieve positive results
Managing Client Communication
- Keep clients informed about company updates, product changes and any other relevant information
Addressing Client Inquiries and Concerns
- Respond to client questions, resolve issues and ensure client satisfaction