Job Description
Digital Marketing Agency is looking for a dynamic digital account manager to join our digital team. This position is responsible for building and maintaining client relationships, serving as the main point of contact for their digital marketing needs. This role involves developing and executing digital strategies, coordinating campaigns across various channels, being the client facing liaison between our media partners and their clients, and collaborating with internal teams to ensure projects are delivered successfully. Key duties include analyzing campaign performance, providing strategic recommendations, and staying updated on digital marketing trends to help clients achieve their online goals.
Core responsibilities
- Client relationship management: Act as the primary liaison between clients and the company, building strong, long-term relationships and frequently communicating to understand and meet their needs.
- Strategic planning: Develop and present digital marketing strategies and specific digital projects that align with client goals and improve their ROI.
- Campaign management: Oversee the execution of digital marketing campaigns, including websites, social media, SEO, and other online digital marketing initiatives.
- Performance analysis and reporting: Monitor and analyze campaign performance metrics, providing clients with regular reports and actionable insights for optimization.
- Project oversight: Manage the end-to-end delivery of digital projects, ensuring they are completed on time, within budget, and meet quality standards.
- Industry expertise: Stay current with digital technology trends, platforms, and best practices to provide clients with innovative solutions.
Job Requirements
- A certification in digital marketing management is preferred
- At least 3 years of experience as a digital account manager, or a similar role
- Excellent communication and interpersonal skills
- Strong understanding of digital marketing concepts and tools, such as websites, SEO, SEM, PPC, CTV and social media platforms
- Experience with client service and account management
- Strategic thinking and problem-solving abilities
- Ability to manage multiple projects and priorities simultaneously
- Determining client needs by conducting in-person or electronic meetings to outline their digital goals
- Developing and implementing a comprehensive digital strategy for assigned clients
- Overseeing the client's online presence and identifying areas of improvement
Salary - DOE $65,000/year plus a commissioned bonus structure. Benefit package including PTO, medical, dental, and vision insurance and simple IRA with matching available. Please submit resume and cover letter.