Job Description
Join a Mission-Driven Team
"Are you passionate about promoting safety, stability, and connection for children and youth in South Dakota?"
If so, this position might be a great fit for you! #YouareLSS
You Belong at Lutheran Social Services
We believe every child deserves to grow up in a safe, loving, and nurturing family. Our priority is to support and empower families, ensuring children are at place where they can heal, grow, and reach their full potential.
Our values form the foundation of who we are and how we operate. At LSS, we prioritize a whole-person, family-centered approach to care within a continuum of services.
HOURS: Full-time.
SALARY: Dependent on experience and qualifications.
TRAVEL: Travel is required.
BENEFITS: LSS is proud to offer a wide range of benefits to qualifying full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
- $600 hiring bonus* external candidates only
- PTO Time Frontload Up to 24 Hours for benefit-eligible employees
- 8 Paid Holidays
- 401(k) 3% match
- Four Wellmark BCBS medical plan options, with HSA & FSA options
- Dental and Vision plans
- Employer paid life insurance to provide support for your family in the event of death
- Career development opportunities, hands-on training, and mentorship
- Federal Public Service Loan Forgiveness Eligibility
RESPONSIBILITIES: The Donor Engagement & Experiences Manager strengthens donor relationships by designing and delivering strategic engagement, stewardship, and event experiences that deepen connection. This role leads the planning and execution of fundraising and stewardship events, coordinates donor engagement activities, and partners with the Vice President of Mission Advancement and the Director of Marketing & Communications to create compelling donor centric communications. This position leads donor acquisition efforts, enhances donor retention, and contributes significantly to the annual fundraising goals of the organization thus playing a critical role in carrying out the LSS mission.
- Demonstrated expertise in event planning, strong organizational and time management abilities, and coordination of volunteers and donor centered stewardship.
- Competence in email-marketing platforms, direct-mail processes, and digital analytics for engagement metrics.
- Proficient in donor management and fundraising software (e.g., Raiser’s Edge, Bloomerang) for data entry, reporting, segmentation, and maintaining data integrity.
- Ability to develop and interpret engagement metrics and dashboards to inform strategy.
- Solid understanding of fundraising industry practices, including donor acquisition, stewardship, and retention best practices.
- Manage small group and virtual engagement opportunities, including tours, impact briefings, and program touchpoints.
- Lead or support signature events, ensuring strong logistics, volunteer coordination, and donor centered stewardship.
QUALIFICATIONS:
- Bachelor’s degree in marketing, communications, nonprofit management, event management, hospitality, business, or a related field; or an equivalent combination of education and relevant experience.
- Three (3) to five (5) years of progressively responsible experience in donor engagement, fundraising, event management, communications, or nonprofit operations.
- Previous experience supervising and coordinating volunteers preferred.
- Prior experience using donor management systems (e.g. Raiser’s Edge, Bloomerang) preferred.
- Must be at least 21 years of age.
- Must have a valid auto-insurance, a valid driver’s license or the ability to obtain one for approved driver status., is required.
- Must successfully complete all agency background checks, which include checks for criminal convictions, behavior harmful towards children, spousal abuse, and drug or sex crimes, is required.
Only applications submitted through our company page will be considered. Please apply at https://lsssd.org/careers/
LSS Expectations & Core Values
At LSS, we are committed to upholding the following values in all aspects of our work:
Compassionate – We engage with empathy and provide non-judgmental services.
Appreciative – We recognize and develop the strengths of our clients and employees.
Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
Ethical – We uphold high standards of integrity and quality in all actions.
Strategic – We anticipate and respond proactively to community needs.
LSS is an Equal Opportunity/Affirmative Action Employer.
Please note: As part of our hiring process and to meet accreditation requirements, applicants will be asked to complete a prescreen questionnaire.
*Hiring bonus available to external candidates only.