Job Description
Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we’ve been passionate about compliance, education, and community engagement in firearm sound suppression—making the silencer-buying process simple and accessible. Apply today and be part of our continued growth!
Classification: Full time, Exempt
Shift: Monday – Friday, core hours 8:00am-5:00pm
Location: On-site
Job Summary
At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. The Ecommerce Specialist plays a key role in supporting the growth and optimization of our online store by enhancing site performance, user experience, and conversion. This position is responsible for the day-to-day management and continuous improvement of the ecommerce platform, including website testing, merchandising, promotions execution, analytics, and platform support. The Ecommerce Specialist works cross-functionally with developers, vendors, and internal teams to ensure new features function properly, identify opportunities for optimization, and implement solutions that improve customer journey.
The ideal candidate combines analytical thinking with technical aptitude and a strong understanding of ecommerce best practices. They are detail-oriented, proactive, and motivated to test new technologies, analyze performance data, and recommend improvements that drive measurable growth.
Job Responsibilities & Essential Functions
Website Functionality Testing & Optimization
Assist with testing and QA of new website features, releases, and integrations to ensure functionality works as intended
Monitor the end-to-end customer journey to identify usability issues, technical bugs, or conversion bottlenecks
Recommend and help implement solutions to improve site performance, conversion, and user experience
Evaluate and test new ecommerce technologies that support growth and operational efficiency
Collaborate with developers and third-party vendors to resolve issues and optimize platform performance
Landing Page and Product Listing Management
Organize on-site navigation, category structure, and merchandising strategies
Assist with A/B testing and conversion rate optimization (CRO) initiatives
Monitor customer journeys and identify friction points in the purchase funnel
Promotions Execution
Set up and manage promotions, discounts, bundles, and coupon logic
QA promotions to ensure accuracy and seamless customer experience
Analytics & Reporting
Monitor key ecommerce KPIs (conversion rate, AOV, revenue, traffic, abandonment rates)
Analyze performance data and provide actionable insights and recommendations
Technical & Platform Support
Serve as a day-to-day platform expert for the ecommerce site
Troubleshoot site issues related to checkout, promotions, product visibility, or integrations
Job Requirements & Qualifications
Bachelor’s degree in marketing, advertising, business, communications, or related field required
3 - 5 years of hands-on ecommerce, digital marketing, or website management experience required
Google Analytics experience certification preferred
Familiarity with ecommerce platforms such as Magento, Shopify, BigCommerce, Salesforce Commerce Cloud, or similar. Magento experience preferred.
Basic knowledge of HTML/CSS or web markup languages preferred
Familiarity with Google Tag Manager a plus
Experience testing website functionality, features, releases, and integrations in a production or staging environment
Ability to troubleshoot common ecommerce issues related to checkout, promotions, product visibility, and site performance
Hands-on experience setting up and QA’ing promotions, discounts, bundles, and coupon logic
Aptitude for data analysis and ability to understand results
Passion for emerging technologies and researching marketing trends
Excellent attention to detail
Excellent interpersonal, written, and oral communication skills
Ability to manage multiple projects with strict deadlines in a fast-paced environment
Ability to work independently to achieve goals and targets
Ability to organize and prioritize work
Ability to work in a team environment to achieve team, departmental, and corporate goals
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
Compensation and Benefits
Silencer Central offers a competitive total compensation package that includes
Salary: $53,800 - $63,800 DOE.
Incentive Bonus
Unlimited PTO
Company Paid Holidays
Health Insurance: Copayment Plus Plans or High-Deductible Health Plan with $750 - $1,500 HSA match
Dental Insurance
Vision Insurance
LTD and STD Insurance
Company Paid Life Insurance
EAP
401(k) with Company Match
Employee Discount Program with industry partners
Free snacks and drinks
Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success!