Employment Service Assistant

Job Description

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 31633
Agency: Labor & Regulation
Location:Sioux Falls, SDSalary: $19.30/hr
Pay Grade: F
Closing Date: Open Until Filled

At the SD Department of Labor and Regulation - Sioux Falls Job Service, our Core Values are: Customer Service, Teamwork, Respect, Communication and Integrity. If you have a passion for serving your fellow South Dakotans, enjoy multi-tasking, and working with a fun group of professionals, then we want to hear from you!

We are seeking an Office Assistant (official title: Employment Service Assistant) to perform a combination of clerical and professional duties associated with the local office including greeting and checking in customers, scheduling appointments, monitoring and assisting customers in the resource area, contacting program participants for follow-up information, and performing clerical duties to maintain efficient office operations. Individuals are also responsible for program support and clerical duties and may perform some duties normally associated with Employment Specialists.

Are you inspired to make a difference in the lives of others? Read more about our success stories: https://dlr.sd.gov/workforce_services/individuals/successes/default.aspx

This is a full-time, onsite, 40 hours/week position with the Department Labor & Regulation in a typical office environment (may conduct some duties outside to attend meetings with partnering agencies). The selected candidate will be expected to work in the office, as scheduled, between 8:00am - 5:00pm, Monday thru Friday. For more information on the Department of Labor & Regulation, please visit https://dlr.sd.gov/ .

Licenses and Certifications:
NCRC preferred: If you possess a National Career Readiness Certificate, please submit the certificate with your application.

For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The Ideal Candidate Will Have:

• An associate's degree (or higher) in related coursework is preferred.
• It is very important for candidates to be able to use a personal computer, have specific knowledge and proficiency with Microsoft Office Suite, and have the ability to work with various software programs.

Knowledge of:

• information gathering techniques;
• principles of human behavior and motivation;
• employment programs and support service agencies within the community.

Skill to:

• effectively work with customers and provide excellent customer service;
• build and maintain effective working relationships with employers and job seekers who enter the office;
• navigate various computer programs and numerous employer websites;
• troubleshoot common computer issues for customers.

Ability to:

• communicate information clearly;
• organize and coordinate activities;
• evaluate information for accuracy and completeness;
• maintain self-control in stressful situations;
• provide exceptional customer service;
• operate a variety of office equipment;
• follow employment program rules and policies.

Additional Requirements: To be considered, please attach your cover letter and resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=1PP
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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