Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 34128
Agency: Bureau of Information and Technology
Location:Pierre, SDSalary: $29.02-$36.28 Hourly, depending on qualifications
Pay Grade: 05
Closing Date: 12/16/25
This is a Full-Time position with the Bureau of Information and Technology, Division of Agency and Application Support. For more information on the Bureau of Information and Technology, please visit https://www.sd.gov/bit .
Incumbent will participate in a team setting working on projects involving the implementation and maintenance of the State of South Dakota's Microsoft Windows servers in the areas of virtual desktop implementations for remote working, such as Citrix and other solutions , collaboration toolsets, endpoint protection, security settings and others; will assist clients with problem source identification and resolution; will plan, install and maintain Windows system software and applications to ensure performance, integrity and security; and will provide problem diagnostic and resolution assistance for team members, external staff and groups, or third party providers.
The Ideal Candidate Will Have: Knowledge of:
- support of Microsoft Windows servers in an enterprise environment;
- direct support of clients, either in person or on the phone in problem resolution situations;
- Microsoft Windows Server Operating System support as well as various applications to be installed (IIS, web applications, virtual desktop applications);
- concepts of centralized services offerings in an enterprise computing environment;
- supporting a mission-critical environment of Microsoft Windows Servers, Using.NET Platform, Internet Information Services (IIS), Citrix and Load Balancing;
- common Windows and networking concepts and protocols: DNS, HTTP, FTP, SFTP, Active Directory, and SSL/TLS;
- clustering or high availability technologies;
- Microsoft Powershell scripting;
- Microsoft Exchange or Sharepoint environments on prem and cloud based; and,
- security best-practices for data center infrastructure components.
Ability to:
- communicate with technical and non-technical clients and translate their needs, ideas, or suggestions into logical solutions to business problems;
- track multiple areas of responsibility with strong organizational skills;
- accomplish assigned technical tasks with minimal supervision;
- install and upgrade server and application tools;
- monitor systems and verify the integrity and availability of hardware, network, and server resources and systems;
- modify existing servers and server software and directing programmers and analysts to make requisite changes;
- design, under the mentorship of Engineers, small-scale infrastructure subsets and assisting in the creation of technical standards;
- analyze and resolve information system errors;
- troubleshoot and resolve system and application issues and errors;
- maintain current documentation of installed systems;
- work effectively as both a team member and alone; and,
- work on projects with team members, as well as other BIT staff and/or vendors.
Additional Requirements: To be considered, please attach your resume. This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=31Q
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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