Job Description
POSITION: Event Manager
DEPARTMENT: Event Services
REPORTS TO: Director of Event Services
FLSA STATUS: Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
VENUE/PROPERTY INFO
Denny Sanford PREMIER Center in Sioux Falls, South Dakota, is consistently ranked as the #1 entertainment venue in the state. Our venue boasts a full calendar of events including concerts, comedy shows, family shows, sporting events, banquets, conventions, trade shows, meetings, and more. With the attached Convention Center and Arena, we are the largest venue between Omaha and Fargo, and from Minneapolis to Denver.
THE ROLE
The Event Manager provides professional client service support in the planning, organization, and management of events within the facility (primarily focusing on the PREMIER Center), and monitoring the logistics of these events. This position serves as the primary contact for in-house tenant teams.
ESSENTIAL DUTES AND RESPONSIBILITIES
- Coordinates all event tasks from booking through the conclusion of the event.
- Oversee all aspects of facility operations related to events.
- Assists with supervision of Guest Services staff as needed.
- Meets with client groups to plan and organize assigned meetings and/or events.
- Coordinates activities with the various service contractors for assigned meetings and/or events.
- Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
- Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, room set-up specifications, insurance requirements, and other relevant details.
- Prepares cost estimates and monitors final billing.
- Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or service needs. Monitors and supervises facility set-up when necessary.
- Serves as primary liaison between clients and facility departments.
- Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows up on all client requests, concerns, and issues.
- Attends appropriate planning, organizational, and other event and facility meetings in support of facility operations.
- Serves on manager on duty as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
- Associate’s degree in relevant field of study
- 1-2 years of related experience required (or a combination or education and experience)
- Working knowledge of the principles of facility management, services, and equipment
- Supervisory experience preferred.
SKILLS AND ABILITIES
- Proficiency in Microsoft Office.
- Ability to prioritize tasks and to handle multiple tasks at a time.
- Excellent organizational, planning, and interpersonal skills.
- Professional presentation, appearance, and work ethic.
- Strong problem-solving and communication skills (written and verbal).
- Ability to work event hours, including days, nights, weekends, and some holidays.
COMPENSATION
Competitive wage, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site – Denny Sanford PREMIER Center in Sioux Falls, SD
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility, stand for long hours during events, and talk and hear.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Kayla Rehfeldt
HR Manager
Denny Sanford PREMIER Center
1201 N West Ave, Sioux Falls, SD 57104