Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOME OF THIS PAGE Job ID: 35108- Experience Associate (Seasonal)
Agency: Department of Education - Office of History
Location: Pierre, SD
Salary: $18.00/hr.
Closing Date: Open Until Filled
The South Dakota State Historical Society is a full-service historical organization located at the Cultural Heritage Center in Pierre. We collect, preserve, research, and share the rich and complex history of South Dakota. With the revitalization of our 1989 Cultural Heritage Center underway and the Museum reopening on July 1, 2026, this is an exciting time to join our team!
The
Experience Associate (EA) provides exceptional customer service to visitors at the Cultural Heritage Center. This role is primarily responsible for front-desk operations, assisting guests, answering questions, and supporting basic museum and administrative functions. The EA works closely with Society staff, visitors, maintenance, consultants, and additional partners. This is an on-site position.
What You'll Do: As an Experience Associate, you will:
Visitor Services
Cheerfully greet and assist visitors and answer incoming calls;
Provide information about the facility, exhibits, events, and the community;
Project a positive, confident, can-do attitude;
Retail & Front Desk Operations
Support retail operations, including cash handling and point-of-sale procedures;
Maintain accurate visitation counts;
Document and route donations and research requests according to procedure;
Museum & Administrative Support
Follow established safety, security, and operational procedures;
Assist with building monitoring and basic security checks;
Read and summarize South Dakota history materials as assigned to support exhibit development.
The Ideal Candidate Will Have:- a friendly, action-oriented attitude and motivation to assist visitors;
- basic Microsoft Office skills;
- curiosity and comfort learning electronic equipment and museum systems;
- ability to lift up to 25 pounds and perform repetitive motions;
- comfort with both standing and sedentary front-desk duties;
- ability to work occasionally outdoors in extreme weather and awareness of wildlife;
- ability to render first aid; CPR/First Aid training provided if not already certified.
Schedule: Museum hours are Tuesday-Friday 8:00 a.m. - 4:30 p.m., Saturday 10:00 a.m. - 4:30 p.m., Sunday 1:00 p.m. -4:00 p.m.; closed Mondays. With approximately 15-25 hours per week; part-time hours will be scheduled within these times; weekend availability may be required.
Education: High school diploma, equivalent, or higher.
Time Frame: May-June 2026 start.
Additional Requirements: To be considered, please attach your resume. Applicants should also submit a cover letter through https://bhr.sd.gov/workforus/ and be prepared to provide three references. All applications are processed by BHRA. No phone calls, please. Please note this is a temporary or seasonal, non-benefited position, exempt from civil service. Applicants must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=3NJ
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
#LI-Onsite
AN EQUAL OPPORTUNITY EMPLOYER