Job Description

Financial Coordinator

Siouxland Oral and Maxillofacial Surgery is growing and seeking a motivated, detail-oriented Financial Coordinator to join our Accounts Department at our Sioux Falls office.

We are an established, full-scope oral and maxillofacial surgery practice with four locations throughout South Dakota. Our team is committed to providing exceptional care to our patients while fostering a positive, collaborative environment for our team members, referring providers, and community.

Position Overview

The Financial Coordinator plays an important role in supporting our Accounts Department and ensuring a positive financial experience for our patients. This position requires a highly organized, dependable, and self-motivated individual who is comfortable working in a fast-paced surgical environment.

Responsibilities include:

• Entering patient charges and collecting copayments following surgical procedures
• Assisting patients with scheduling necessary post-operative or follow-up appointments
• Preparing and discussing treatment estimates with patients
• Answering patient questions regarding billing, insurance coverage, and financial responsibilities
• Responding professionally to billing and insurance-related phone calls
• Submitting pre-authorizations for dental procedures and claims
• Verifying and following up on the status of insurance claims
• Preparing and submitting insurance claims accurately and in a timely manner
• Balancing and reconciling accounts at the end of each business day
• Accurately maintaining patient, surgical, and insurance information
• Protecting patient confidentiality and exercising appropriate discretion when handling sensitive information

Qualifications

The ideal candidate will have:

• Previous medical or dental billing experience preferred
• Working knowledge of medical and/or dental terminology
• Excellent communication, organizational, and interpersonal skills
• Strong attention to detail and accuracy
• Exceptional telephone etiquette and customer service skills
• Strong grammar, spelling, typing, and proofreading abilities
• The ability to prioritize tasks, meet deadlines, and work independently
• Professionalism and discretion when handling confidential information
• The ability to establish and maintain positive working relationships with physicians, coworkers, management, patients, and referring offices
• The ability to remain organized and composed in a fast-paced environment

Why Join Siouxland?

At Siouxland Oral and Maxillofacial Surgery, we believe our team members are an essential part of our success. We take pride in providing outstanding care to our patients while supporting one another as a team. If you are dependable, compassionate, detail-oriented, and eager to contribute to a growing organization, we would love to hear from you.

Join our team and become part of a practice that is committed to excellence in patient care, teamwork, and our South Dakota communities.