Financial Program Assistant

Job Description

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 34665
Agency: Department of Revenue - Business Tax Division
Location:Pierre, SDSalary: $20.89-$23.49/hr, depending on qualifications
Pay Grade: G
Closing Date: 02/10/2026

The Financial Program Assistant plays a key role in maintaining and monitoring financial processes within established program guidelines. This position uses independent judgment to interpret policies, develop procedures for efficiency, and resolve issues within the framework of state regulations. You will manage specialized tax processes related to alcohol licenses and renewals and washer/dryer taxes, oversee activities within the TREADS program, and perform daily financial tasks that ensure compliance and accuracy. This role requires attention to detail, problem-solving skills, and the ability to handle an entire process from start to finish.

This is a full-time (40 hours per week) position with the Department of Revenue - Business Tax Division. For more information on the Department of Revenue - Business Tax Division, please visit https://dor.sd.gov/businesses/taxes/ .

The Ideal Candidate Will Have:

• strong analytical and organizational skills;
• ability to work independently and manage multiple priorities;
• excellent communication and customer service skills;
• proficiency with financial systems and Microsoft Office Suite;
• experience in accounting, finance, or tax administration is preferred.

Knowledge of:

• state tax administration and licensing practices, including end-to-end processes for alcohol licenses/renewals and related compliance requirements;
• financial reconciliation principles (e.g., matching transactions, clearing exceptions, audit trails), accounts receivable processes, and governmental internal controls;
• applicable laws, rules, and guidelines that govern program operations and financial documentation; ability to interpret and apply agency procedures within established frameworks;
• financial reporting standards and documentation best practices for internal/external stakeholders;
• data integrity, records retention, and confidentiality requirements in a public-sector environment;
• business systems used for tax administration;
• customer service and stakeholder communication principles in a regulatory environment;
• Microsoft Excel and Office tools used to analyze, track, and present financial data.

Skill to:

• review, reconcile, and validate complex financial and licensing documents; identify discrepancies and determine appropriate corrective actions;
• prepare accurate, timely reports (status reports, reconciliations, dashboards) and maintain complete, organized records;
• interpret guidelines and develop/improve procedures (SOPs, checklists, workflows) to increase efficiency and consistency across processes;
• use financial and licensing systems, including TREADS, to input, update, query, and audit data; generate and verify system reports;
• leverage Excel and reporting tools to analyze data, track metrics, and support decisions;
• communicate clearly-verbally and in writing-with applicants, businesses, and internal teams to explain requirements, resolve issues, and document decisions.
• prioritize and manage multiple deadlines, handle cyclical work volumes (e.g., renewal periods), and maintain accuracy under time constraints;
• collaborate across teams (Licensing, Compliance, IT, Finance) to troubleshoot issues, streamline handoffs, and ensure end-to-end process integrity.

Ability to:

• work independently within established guidelines, exercise sound judgment, and make decisions that resolve routine and atypical problems;
• own an entire process from intake through reconciliation and reporting-monitor status, ensure compliance, and escalate issues appropriately;
• adapt to changing rules, systems, and workload; quickly learn program nuances and apply updates to procedures;
• maintain high attention to detail and data accuracy while managing confidential information with discretion;
• explain complex requirements to diverse audiences and provide helpful, service-oriented guidance to applicants and businesses;
• identify process improvements and contribute to continuous improvement initiatives (efficiency, data quality, customer experience);
• build effective working relationships and contribute to a positive, solutions-focused team environment;
• meet established performance standards, service levels, and reporting timelines consistently.

Additional Requirements: To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=3F9
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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