Job Description
Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and features retail shops and a variety of dining outlets that serve convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring Team Leads for our food court to Live. Work. Explore. this summer!
Job Summary:
Are you in a food and beverage role but looking to grow your front-of-house and leadership experience? This position assists with providing training to Food Outlet Attendants and ensuring standards and policies are followed, while ensuring excellent guest service. It is a great way to gain more knowledge of restaurant operations and move up in the food and beverage. This position may also perform the duties of the Food Outlet Attendant as needed.
Responsibilities:
- Oversees the assigned area, ensuring food and cleanliness standards and policies are followed.
- Resolves guest issues and escalates to a manager as needed.
- Follow opening and closing checklists.
- Provides hands-on training to new employees and assists in documenting employee’s knowledge of position and tasks.
- Perform Food & Beverage Attendant duties as need, including but not limited to:
- Taking guest and/or employee orders and properly processes payment.
- Maintaining assigned cashier drawer and following all cash handling and payment procedures.
- Provides guest and/or employees with order, including serving hot and cold beverages.
- Ensure service areas are clean, sanitized and properly stocked.
- Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
- Cleans floors, to include sweeping, mopping and vacuuming.
Life in Mount Rushmore:
- Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
- On-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and the world
- The adventure of a lifetime!