Job Description
We are looking for a Receptionist/Office personnel to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Duties include offering administrative support across the organization. As a receptionist, you will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. We offer a four-day work week along with a generous benefits package including medical, dental, retirement, wellness plan, vacation, and sick leave, as well as monthly bonuses.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Schedule and manage office appointment calendar
- Provide basic and accurate information in-person and via phone/email
- Preparing paperwork for upcoming patients
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
- Process patient insurance and copays
Skills
- Proven work experience as a receptionist preferred.
- Basic dental knowledge is recommended.
- Experience in Dentrix software helpful but not necessary
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus