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Grand Falls Casino and Golf Resort

Larchwood, IA 51241

Posted/Updated: 14 days ago

Job Description

Welcome, guests, operate POS cash registers, and seat guests in appropriate sections. Provide exceptional guest service to all customers.

Benefits Offered: • Health • Dental • Vision • Profit Sharing • PTO • Flex Benefits • Life Insurance • Supplemental Insurance • 401K

Grand Falls Casino & Golf Resort is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Grand Falls Casino & Golf Resort prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Grand Falls Casino & Golf Resort conforms to the spirit as well as to the letter of all applicable laws and regulations.

All employees must be able to speak, read and write in English and be able to articulate clearly and audibly.

Job Requirements
Essential Functions

•Recognize, welcome and greet guests. You are creating the guest’s first impression of the outlet.
•Maintain good personal appearance at all times. •Because of the high visibility of this position, it is imperative that all hostess/cashiers be friendly, helpful and courteous when dealing with our guests.
•Responsible for operating Micros terminal, collecting payments and making change.
•Responsible for monies in cash drawer.
•Seating guests in appropriate sections at clean tables
•Knowledge of outlet layout, menu items and nightly features
•Help keep dining area neat and clean at all times (chairs, booths, floors).
•Perform assigned side work duties
•Report all guest incidents and complaints immediately to supervisor.
•Perform all other related tasks deemed necessary by management.
•Smile and make eye contact •Must be eighteen (18) years of age or older
•Good verbal and written communication skills, in English
•Must be able to stand for up to seven (7) hours.
•Must be able to obtain all required certifications.
Grand Falls Casino and Golf Resort
Keri Hubers, PHR
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
712.777.7777, ext. 3650


Benefits Offered:

* Health
* Dental 
* Vision
* Profit Sharing
* Flex Benefits
* Life Insurance
* Supplemental Insurance
* 401K