Industry Liaison Manager

Job Description

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 32425
Agency: Tourism
Location: Statewide, SD with the potential to work remotely within the state of South Dakota
Salary: $61,000/annually, depending on qualifications
Pay Grade: J
Closing Date: Open Until Filled

The Industry Liaison Manager is responsible for developing and maintaining strong relationships with state, regional, and local tourism organizations, associations, CVBs, Chambers of Commerce, businesses, and other tourism industry partners. Acting as the primary point of contact, this individual will provide essential information on Travel South Dakota's co-op marketing programs, research initiatives, hospitality resources, and evolving consumer trends. They will also serve as the Indigenous Tourism and agritourism Liaison for the department.

Regular in-person visits and virtual meetings-ranging from weekly to monthly-will be used to educate and inform partners. The liaison will represent Travel South Dakota with the four regional tourism associations and attend community and regional meetings to stay updated on local marketing, tourism development projects, and regional challenges. Effective follow-up and clear communication are crucial to ensure partner needs are met and information is communicated across department teams. This position will be responsible for helping maintain and manage the tourism industry contact database and CRM program.

This role also includes the administrative oversight and compliance monitoring of multiple grants within each tourism region, ensuring all grant recipients meet their obligations. This position will also support destination development program projects in their region.

Join one of the most innovative, energetic and awarded tourism teams in the nation. Hard and rewarding work, fun and collaborative work environment, etc.

The Ideal Candidate Will Have:

• Proven organizational skills with strong attention to detail and long-term follow-through.
• Exceptional verbal and written communication abilities.
• Collaborative mindset with the ability to work well across diverse personality types.
• Educational background or relevant professional experience in the tourism industry.
• Familiarity with South Dakota's history, culture, attractions, and tourism landscape.
• Proficiency in Microsoft Office Suite and commonly used software platforms.
• Self-driven, forward-thinking, and capable of working independently.
• Experience creating and delivering engaging presentations.
• Ability to manage multiple responsibilities and meet strict deadlines.
• Willingness to travel extensively (up to 50% of the time).

Additional Requirements: To be considered, please attach your resume.

This position is exempt from the Civil Service Act.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=2A8
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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