Job Description
* Cyber Security * Trouble Shooting *
* Be the Frontline Defender & Trusted Tech Partner *
- This Opportunity is Not Remote -
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Are you the kind of person who spots vulnerabilities before they become problems—and enjoys helping people just as much as securing systems? This is your opportunity to step into a dynamic, mission-driven role where cybersecurity meets human impact.
We’re looking for a proactive, curious, and service-oriented IT Security & Support Specialist who thrives in a fast-paced environment and wants to make a real difference every day.
Why This Role Stands Out
This isn’t just another IT job. You’ll play a critical dual role:
- Cybersecurity Guardian — protecting systems, data, and networks from evolving threats
- User Champion — empowering staff with the tools and support they need to succeed
You’ll work in a hybrid environment that values innovation, collaboration, and Person-Centered Practices, ensuring technology serves people—not the other way around.
What You’ll Do:
Security Operations & Protection
- Monitor servers, endpoints, firewalls, and networks for suspicious activity—and act fast
- Investigate and document security incidents while helping prevent future ones
- Implement and maintain robust security controls (encryption, firewall rules, VPNs, SIEM tools)
- Develop and refine security standards and best practices across the organization
- Manage and restrict access to sensitive and high-security data
- Stay ahead of the curve by researching emerging cybersecurity threats and trends
- Support IT risk assessments, audits, and compliance efforts (including HIPAA)
End-User Support & Technical Excellence
- Serve as a trusted help desk expert for hardware, software, and security-related needs
- Troubleshoot issues hands-on across Windows systems, Active Directory, and common enterprise tools
- Guide users through new technologies and security practices with clarity and patience
- Assist with data backup and restoration processes
- Deliver a high-quality support experience that builds confidence and trust
Ready to Make an Impact?
If you’re looking for a role where your skills protect systems and empower people, this is your chance to step up and shine.
Apply today and become the bridge between security and service.
LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program
Why Work for Us?
We are Driven by our Mission
Empowering people to live their best life.
We Have a Vision for our Future
LifeScape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, LifeScape will become a destination for research, and the development, implementation and training of technology-based solutions to improve the lives of people we support.
We Lead with Shared Values
Integrity - Compassion - Respect - Safety & Wellbeing - Fiscal Responsibility - Excellence - Accountability