Job Description
Position: Inside Sales Representative
Location: Cedar Rapids, IA
Employment Type: Full-Time
Schedule: Monday to Friday | 7:00 AM – 5:00 PM
About the Role:
Duke Rentals is seeking a motivated and dependable Inside Sales Representative for our Cedar Rapids, IA location. This individual should be eager to learn all aspects of the role and have a background in truck dispatching, heavy equipment, or similar industries. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and enjoys working as part of a collaborative team.
Key Responsibilities:
Answer and make inbound/outbound customer calls
Dispatch trucks for equipment delivery and pickup
Dispatch service mechanics and tire repair as needed
Order parts for equipment maintenance and repairs
Issue and enter purchase orders into the tracking system
Enter rental contracts into Rental Man system
Actively locate and source equipment to fulfill customer orders
Schedule truck and equipment maintenance or repairs
Assist with order intake in the absence of a Sales Representative
Collect and summarize employee time for payroll
Forward office phone to cell and be available after hours, as needed
Perform additional duties to support daily branch operations
Qualifications:
Prior experience in dispatching and heavy equipment industries preferred
Excellent communication and multitasking skills
Proficient in Microsoft Excel and Word; experience with Texada is a plus
Highly organized and detail-oriented with the ability to prioritize tasks
Flexible schedule with availability to work varied hours when necessary
Team-oriented with a strong sense of initiative and leadership
CDL license is a plus
Associate or Bachelor’s degree in Business or related field preferred
Benefits:
401(k) with company matching
Health, dental, and vision insurance
Health savings account (HSA)
Life and disability insurance
Paid time off (PTO)
Opportunities for advancement
Relocation & Commute:
Candidates must be able to reliably commute or be willing to relocate to Cedar Rapids, IA.