Job Description

About the Position

AOX Welding Supply is seeking a reliable, customer-oriented Inside Sales Representative / Counter Sales Associate to join our team. In this role, you’ll serve as the face of our company — assisting customers at the counter, managing orders, and keeping our inventory organized. If you have a strong work ethic, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities

Greet and assist customers in person and over the phone with product information, pricing, and order support
Generate quotes, process sales orders, invoices, and returns accurately and efficiently
Maintain in-depth knowledge of products, inventory levels, and current promotions
Support inventory management, including receiving, stocking, and cycle counting
Coordinate special orders and work closely with vendors and the outside sales team
Ensure timely fulfillment of customer orders and smooth communication across departments
Keep the sales counter and store area organized, safe, and presentable at all times
Build and maintain positive relationships with customers through excellent service

Qualifications

Previous experience in inside sales, counter sales, or customer service (industrial or welding supply experience a plus)
Strong communication, organizational, and problem-solving skills
Comfortable using point-of-sale systems and basic computer software (Microsoft Office, etc.)
Ability to lift up to 50 lbs. and assist with stocking and material handling
Dependable, motivated, and able to work effectively both independently and as part of a team