Job Description
Dacotah Insurance is seeking an Insurance Customer Service Agent to join our team in Sioux Falls, SD. At Dacotah Bank, you truly do make a difference. Be heard, work on challenging assignments, improve your community, and join a growing team that will both challenge you and value your contributions. Don't miss out on your opportunity to work for one of American Banker's Best Banks to Work For. We offer a competitive salary and exceptional benefits package including: health and dental insurance premiums 100% paid for; health savings accounts, life insurance for employee and family, paid vacation and sick time, retirement plan options, and additional perks and benefits.
Job Summary:
Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has a passion for helping others.
Accountabilities
- Provide prompt and courteous customer service
- Assist customers with policy changes
- Consistent utilization of technologies
- Maintain agency management system
- Provide support to team members to reach agency performance goals
- Maintain a strong and positive work ethic and total commitment to success daily
- Participate in educational opportunities to stay informed of industry developments
- Perform other duties as assigned
Qualifications and Skills
- A commitment to professional and ethical behavior
- Effective verbal and written communication skills; communication proficiency
- Demonstrated ability to use tact, diplomacy, and professionalism when dealing with customers and co-workers
- High importance placed on excellent customer service
- A self-starter, one who is highly motivated
- Detail-oriented, thorough with a focus on accuracy
- Aptitude and willingness to learn various software applications relevant to this position
Experience
Insurance or Other Business-Related Experience
Licenses & Certifications
Current Property & Casualty Insurance License, or willingness to obtain within 90 days
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
- Dental Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits