Investments Sales Assistant

Location: Sioux Falls, SD 
Shift: M-F 8am-5pm
Job Status: Full-Time
Company: First PREMIER Bank

About the Role
Provide administrative support to customers, advisors, and management ensuring smooth and efficient operations within the department. This role contributes to enhancing customer satisfaction, optimizing advisor productivity, and maintaining a well-organized and responsive office environment.

Job Duties and Responsibilities 

• Provide assistance to internal and external customers and staff both in person and over the phone.
• Answer incoming phone calls and texts by providing information, taking messages, screening requests, or directing calls to the appropriate individuals.
• Make outbound calls to insurance and investment companies to obtain forms, research investment products, and gather information for advisors.
• Assist advisors with processing and completing documents, including submission. Scanning and electronic filing.
• Maintain the Customer Relationship Management (CRM) System for customers and prospects.
• Manage the receipt, opening, sorting, and routing of incoming and outgoing mail.
• Coordinate inbound and outbound calls to schedule customer appointments.
• Support advisors in organizing meetings, conferences, special events, and travel arrangements as needed.
• Oversee inventory management and reorder supplies, forms, and materials as necessary.

Skills and Qualifications 

• Exceptional verbal and written communication abilities.
• Strong computer skills.
• Ability to work independently with a strong attention to detail.
• Strong organizational skills with the ability to multi-task and manage simultaneous tasks while maintaining a high degree of confidentiality.
• Ability to take initiative and resolve issues in a timely manner.
• Ability to learn quickly and apply new skills efficiently.
• High school diploma or equivalent is required and college degree is preferred.
• Minimum of 1 year of customer service experience required.
• South Dakota Insurance License or the ability to obtain it within a reasonable time period is required.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High-Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.