Job Description
ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
An IT Infrastructure Engineer is responsible for designing, implementing, maintaining, and optimizing an organization's IT systems—including servers, networks, storage, and cloud environments. The Infrastructure Engineer will work with various IT professionals and business stakeholders in understanding business requirements, evaluating options, recommending solutions, and driving delivery of the envisioned solution. They ensure high availability, security, and performance of mission-critical infrastructure. Their duties span across hardware, software, networking, and cloud systems. The IT Infrastructure Engineer will also review existing processes and recommend or suggest modernization and automation opportunities that can be implemented to provide business value and improve IT efficiency and effectiveness.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Contribute to the definition of conceptual and logical architecture specifications (e.g., data architecture, application architecture, infrastructure architecture) for the enterprise as well as managing organization impacts of architecture.
- Ensure that enterprise architecture standards, policies, and procedures are enacted uniformly across application development and IT projects and programs.
- Review and document business functional and nonfunctional requirements and propose robust solutions that meet those requirements in the form of detailed specifications. Account for possible project challenges on constraints including, risks, time, resources, and scope.
- Develop and maintain comprehensive technical blueprints of the IT network and infrastructure topology.
- Design solution options that align IT services with business missions, goals, and objectives with consideration of implications and trade-offs.
- Design, administer and support a comprehensive data and systems backup architecture and solution that ensures recoverability in a disaster scenario.
- Plan, request, and implement targeted improvements to improve network performance as well as ensure it meets business needs and requirements.
- Lead and conduct comprehensive assessments and evaluations of 3rd-party tools and products and provide selection recommendations to business.
- Responsible for the maintenance, configuration, automation, integration, and reliable operation of computer systems, network servers, and virtualization.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Responsible for storage planning, capacity monitoring, and database performance.
- Performs other duties and responsibilities as required by the supervisor to meet the needs of the department.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA’S):
K | Knowledge, Education, and/or Experience: - Bachelor’s degree in computer science, Information Technology, networking, engineering, or a related field; or Associate’s degree in related field plus 5+ years of related IT experience is required.
- Master’s degree in computer science, Information Technology, Engineering, or related field is preferred.
- 3+ years of network administration, server administration, network design, storage solution design and support is required.
- Experience working with backup and storage solutions like Cohesity, Veeam, etc.
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S | Skills: Language: - Able to read, reason, and interpret financial reports and legal documents.
- Able to respond to common inquiries from customers, vendors, regulatory agencies, or members of our business community in a professional manner.
- Able to follow written and verbal directions.
Math: - Able to apply advanced math concepts related to finance.
- Able to develop budgets and track budget expenditures.
Computer: - Significant knowledge in operating systems, servers, storage, networking, public cloud providers, OSI, Web & Application Servers, Databases, Monitoring, Cloud technologies, Networking, and Automation frameworks (Ansible, Puppet, SCCM, Terraform).
- Comprehensive understanding of network services and protocols such as TCP/IP, SSH, OSPF and EIGRP.
- In-depth understanding and practical knowledge of networking systems such as WANs, LANs, firewalls, and routers.
- Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently.
- Ability to design, implement and troubleshoot Wi-Fi and security infrastructure.
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A | Abilities: - Able to achieve company goals by developing and adhering to standards and process management through a hands-on-approach as a team player.
- Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology.
- Highly motivated and analytical individuals with acute attention to detail.
- Able to recognize the importance and adhere to all safety policies to promote a safe working environment.
- Ability to manage several projects simultaneously from design to implementation.
- Able to work well with minimal supervisor and in a team environment.
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OTHER QUALIFICATIONS | CHECK IF APPLIES | Give Examples as Necessary |
Driving- license | x | Driving company vehicles at times may be required for travel between sites. |
Driving- Own Vehicle | x | |
Hours of work- Ability to work evenings and/or weekends occasionally | x | As needed to support department needs. |
Travel- Local | | |
Travel- Overnight | x | Travel to other Rosenbauer America sites, tradeshows, or training. |
Travel- Prolonged Periods | x | |
Qualifications- Other | | |
EOE/Veterans/Disability
We offer comprehensive benefits including multiple health insurance options, HSA/FSA with employer contributions, dental and vision coverage, life and disability insurance, a 401(k) with company match, generous PTO and paid holidays, wellness incentives, and tuition reimbursement.