Job Description
Job ID: 31703
Agency: Department of Social Services, Office of the Secretary
Location: Sioux Falls and surrounding areas in South Dakota preferred, but open to Pierre
Salary: $89,700.48 - $107,640.58 Annual Salary, depending on qualifications
Pay Grade: L
Closing Date: 06/24/2025
This is a Full-Time 40 Hour Weekly position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/ .
The Department of Social Services is looking for an individual with a strong background in product management as well as prior experience in software engineering to serve as the IT Product Manager with a focus in the Division of Child Support and the Office of the Secretariat.
The Division of Child Support within the Department of Social Services is responsible for the establishment and enforcement of child support orders and the collection and distribution of child support payments.
The Office of the Secretariat includes the oversight of the Operations Division, which supports various functions along with property and asset management responsibilities. In addition, its oversees and guides the functions of the Communications, Legal and Finance Divisions in relation to their support commitments for the Department of Social Services.
If you have strong problem-solving and prioritization skills; excellent interpersonal and communication skills; and can work effectively with a cross- functional team, and want to make a difference in people's lives, this is the ideal position for you.
The IT Product Manager will be the subject matter expert for the IT products that various DSS programs utilize to support functions such as billing, data and outcome reporting, and the electronic health record supporting hospital operations. The position will oversee the development and management of IT products, aligning product strategy with business goals and program needs.
This position is a member of the Roadmap Implementation Office team and provides support to both the Division of Child Support and Office of the Secretariat and other DSS programs. The primary duties of this position would be to establish and oversee the implementation of IT centric projects as they relate to established Product and Strategy implementation roadmap. The position will not be responsible for any direct reports but will work collaboratively with product users within these Divisions as well as the Bureau of Information and Technology and other stakeholders.
The Ideal Candidate Will Have: The ideal candidate will Have 5-8 years' experience as an IT product owner or related IT field. Preference for prior experience in managing a product throughout its lifecycle (SDLC) and/or have a project management certification like PMP or similar certification.
Knowledge, Skills, and Abilities: - understanding and manage the stakeholders both internal and external that support the IT products utilized by the Behavioral Health programs;
- collaborating with the teams that are users of the products;
- build and manage product roadmaps.
- translate goals into product strategy.
- assisting in building and completing IT Strategy related projects working in collaboration with internal and external resources;
- maintain and refine product backlog;
- responsible for the strategic planning and development of IT products and solutions including defining product roadmaps, prioritize features, and oversee product development processes;
- collaborate with cross-functional teams, including development, design, and training, to ensure successful product launches;
- collaborating with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals and requirements;
- developing comprehensive project plans, timelines, and resource allocation, and managing project budgets to ensure successful project execution;
- leading project teams, coordinating activities, and assigning tasks to team members, ensuring adherence to project schedules and milestones;
- identifying project risks and developing mitigation strategies to minimize potential issues and ensure project success;
- communicating project progress, updates, and status reports to stakeholders and senior management, ensuring transparency and effective decision-making;
- managing changes to project scope, timelines, and requirements, and assessing their impact on project deliverables and resources;
- conducting regular project meetings and facilitating effective communication among team members and stakeholders;
- ensuring adherence to project management methodologies, best practices, and quality standards throughout the project lifecycle;
- monitoring and tracking project progress, identifying variances, and implementing corrective actions to keep projects on track;
- managing project documentation, including project plans, status reports, and documentation of project-related decisions and changes.
This position is exempt from the Civil Service Act.
This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/ . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=1R4
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"
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