Job Description
IT Support Specialist - Yankton
We are hiring an IT Support Specialist to join our Yankton team. This full-time position will support First Dakota internal customers at our growing IT Help Desk. Position will provide on-call support approximately every third Saturday morning (7:30am-12:00pm). Some duties may be expected during non-banking hours. Regular work hours will rotate between 7:00am - 4:00pm, 8:00am – 5:00pm, and 8:30am – 5:30pm.
Applicant should have the following technical knowledge of:
Active Directory
iPhones/iPads
LAN/WAN/WLAN/VPN/TCP/IP (data communication principles)
Mac OSX Operating Systems
Network security (general)
Office Suite solutions
Patch management
PCs/Laptops
Performance monitoring
Printers/Multi-function devices
Terminal Services
Ticketing Systems
Windows Operating Systems
Applicant should have the following personal skills:
Good communication skills
Good analytical and problem solving skills
Provide excellent internal/external customer service.
Reliable
Self-motivated
Team orientated
Other requirements:
Able to lift 50 pounds
Associate’s Degree in computer science or technical field is preferred (One to three+ years’ experience in a related position).
Valid driver’s license
Live within 30-45 minutes of the Yankton-Main location.
225 Cedar Street, Yankton, SD 57078.
Qualifications:
Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associate’s Degree in computer science or technical field is preferred (One to three+ years’ experience in a related position).
Work Environment:
Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate.
Physical Demands:
Medium: The physical demands of this job include bending, sitting, and occasionally lifting up to 50 pounds with or without reasonable accommodation.
FIRST DAKOTA offers competitive compensation and excellent benefits. Successful applicant must pass pre-employment screening including credit history and criminal background.
Interested candidates may apply online at www.firstdakota.com/careers.
First Dakota National Bank is an Equal Opportunity Employer
Member FDIC